Data Center Technician (Santa Clara, CA)
About the Role:
This is an onsite role located near Santa Clara, CA
Unbox, inventory, and deploy servers, storage, and other equipment in racks/cabinets in data centers
Cable copper, fiber, and power between servers and end points
Troubleshoot failed components
Manage vendors by producing clear and supported bug reports and troubleshooting problems
Manage supplemental onsite data center contractors
Produce periodic status reports on utilization, progress, downtime, performance and costs.
Work with capacity planning and sales to ensure support needed growth
Gather historical trends to use for forecasting growth.
Troubleshoot performance problems
Work with service teams to optimize performance
What You'll Need:
4+ years’ experience preferred with direct experience managing servers and/or data centers to support business goals
Understand and follow optimal standards for cabling
Familiar with copper and optical network cabling
Understand power cabling and relationship between Volts, Amperes, Watts.
Document structured cabling
Document rack placement
Document vendor, model, serial numbers
Lift up to 75 lbs
Familiar with torquing and methods for securing servers in data center cabinets
Familiar with command line interfaces
Basic familiarity with Linux and other common operating systems
Working knowledge of Excel and able to produce reports
Familiar with server, storage, and Internet technologies
Ability to communicate technical detail into succinct and fact-based business terminology, both verbally and in writing
Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product
Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems
Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner
Aversion to buzzwords
Ability to plan, organize and prioritize work independently and meet deadlines
Ability to work in a collaborative, team environment
Preferred Qualifications:
Knowledge with routing systems such as Cisco, Linux, Arista.
Familiarity with PDUs (“Power Distribution Units”)
Experience running large scale operations in a datacenter
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