Customer Service Specialist

| Louisville, KY
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Job Description

Responsible for providing support in selling of Resideo/ADI Global products and/or services to existing customers and in identifying new selling opportunities to existing customers. You will complete administrative work associated with the sales process. You will utilize business knowledge to assess customer needs and enhance the customer buying experience. You will identify and escalate opportunities for process improvement. You will provide support to cross-functional teams.

Responsibilities:
Drive business growth by closing sales
Identify possible improvement opportunities
Exhibit understanding of Resideo products, systems, and procedures

JOB ACTIVITIES• Maintain Existing Customers• Manage Sales Cycle• Provide Excellent Customer Support• Raise Escalations• Work with Larger Sales Organizations

YOU MUST HAVE• High School Diploma, or equivalent• Must have at least 1 year of sales experience (retail, customer sales, B2B)

WE VALUE• Bachelors Degree• Prior sales experience• Prior industry experience• Strong interpersonal skills• Ability to work autonomously and collaboratively as part of a team

WHAT'S IN IT FOR YOU• Product and leadership mentoring to ensure you are setup for success• Benefits- Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, retirement plans, vacation and holidays.

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About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

More Information on Resideo
Resideo operates in the Internet of Things industry. The company is located in Scottsdale, AZ. Resideo was founded in 2018. It has 14000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, Team based strategic planning, Open office floor plan and Employee resource groups. To see all 4 open jobs at Resideo, click here.
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