Customer Service Representative at Valvoline Inc.

| Lexington, KY
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Job Description

Job Locations US-KY-Lexington

Job # 2022-31245 # of Openings 1 Job Post Information 2 hours ago (3/16/2022 5:23 PM)


Why Valvoline?

We've been in the car business for more than 150 years, starting with the invention of the world's first motor oil. Today, we're a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence.

As we often say, it starts with all of our people and that's where you come in. We're looking for humble, hungry and smart people to help us power the future of mobility. If you're looking for a collaborative and flexible work environment that invests in your growth and success, you've come to the right place.

Careers for the Driven

Valvoline has a rewarding opportunity as a Customer Service Representative. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How You'll Make an Impact

The Customer Service Representative will process payments within the Valvoline Fleet systems and resolve any issues that are related to those payments, which could include: assisting with cash application, processing chargebacks and working with internal Sales and Credit teams. In the role, you would be responsible for:
  • Managing the day to day fleet billing process
  • Researching and resolving issues with payments including processing chargebacks and corrections as needed
  • Moving payments to correct FMC accounts in both the SAP and FBS (Fleet Billing Systems)
  • Providing the fleet team with monthly chargeback analysis reporting
  • Working with credit team to monitor and manage past due accounts
  • Proccessing and presenting month end reports for the Accounting and Sales team
  • Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You'll Need
  • Two years of college or commensurate work experience
  • Minimum of one year Customer Service, Accounts Payable, or Accounts Receivable experience
  • Experience with or knowledge of SAP
  • Proficient in Microsoft Office Applications (Excel, Word, PowerPoint)
  • Ability to work in a fast paced environment
  • Ability to manage multiple ERP systems
  • Must be authorized to work in the U.S.

Benefits That Drive Themselves
  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)
  • Incentive opportunity*
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Females and minorities encouraged to apply.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email [email protected] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
More Information on Valvoline Inc.
Valvoline Inc. operates in the Energy industry. The company is located in Lexington, KY. Valvoline Inc. was founded in 2022. It has 5226 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all jobs at Valvoline Inc., click here.
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