Customer Service Representative
Customer Service Representative
Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Customer Service Representative will provide quality service and customer satisfaction through effective communication and education.
Sentara Benefits:
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!
Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.
Education Level
High School Grad or Equivalent
Experience
Required: Customer Service - 2 years, Data Entry - Previous experience
Preferred: None, unless noted in the "Other" section below
License
None, unless noted in the "Other" section below
Skills
None, unless noted in the "Other" section below
Other
Pre-employment screening required.