Customer Service Representative at Sentara Healthcare

| Richmond, VA
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Customer Service Representative

Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Customer Service Representative will provide quality service and customer satisfaction through effective communication and education.
Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.

Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 2 years, Data Entry - Previous experience

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
None, unless noted in the "Other" section below

Other
Pre-employment screening required.
More Information on Sentara Healthcare
Sentara Healthcare operates in the Healthtech industry. The company is located in Norfolk, VA. Sentara Healthcare was founded in 1888. It has 10975 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 118 open jobs at Sentara Healthcare, click here.
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