Overview

Envigo provides the broadest range of research models and related services to the pharmaceutical and biotechnology industries, government, academia, and other life science organizations. We pride ourselves in recruiting the best - professional, forward thinking, enthusiastic and highly motivated people who are passionate about what we do and believe in what we stand formaking a difference in people's lives. We are evolving to become the best company to work with and to work for. Come and join us as a Customer Service Representative in our Indianapolis, IN location - we have an exciting future ahead!

Is this you?

We are seeking a Customer Service Representative to join our dynamic team at our Indianapolis, IN location! The person in this role will need to bring excellent communication, both on the phone and via email, to our customers. We are seeking someone that is responsive, thorough, and is an outstanding problem-solver with exceptional interpersonal skills, teamwork mentality and positive attitude.

Responsibilities

Primary ways the Customer Service Representative will contribute to the Envigo team:

• Provides above average customer service
• Manages inbound customer inquiries, orders and communications
• Plays an integral role in the Envigo's critical delivery processes by acting as the primary link between our customers, productions sites, accounts receivable group and transportation team

Qualifications

We are looking for the following from the Customer Service Representative:

• 3 years of customer service experience, preferably in a call center environment
• Min of Associates Degree preferred, but additional customer service experience may be substituted
• Experience and proficiency with Microsoft Office to include Outlook, Word and Excel
• Experience with customer service databases

Envigo is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, gender, gender identity, sexual orientation, physical or mental disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.