Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.

Customer Service Rep I (Part time) at Pennymac

Sorry, this job was removed at 11:44 p.m. (CST) on Thursday, February 24, 2022
Find out who's hiring in Other US Location.
See all Operations jobs in Other US Location
By clicking Apply Now you agree to share your profile information with the hiring company.
Part-Time Customer Service Representatives
Remote position potential in the Summerlin, NV area - $1,000 Special Bonus Opportunity
Are you looking for competitive pay in a fast-paced environment along with the opportunity to grow with a great company?
As a Customer Service Representative with PennyMac, you will have the opportunity to be part of one of the fastest growing diverse teams with excellent company culture. As a top direct mortgage lender in the US with more than 2 million homeowners we service, we will provide you with incredible career and development opportunities.
We are looking for great people who are passionate, eager to learn, and will strive to create the best customer experience possible.
  • The $1,000 bonus is paid in two installments at 90-days and 6 months of employment, subject to satisfactory job performance.

At PennyMac, the customer experience is our top priority, and we are looking for great people who:
  • Have relationship building skills and are devoted to providing excellent customer service
  • Have experience in retail, healthcare, hospitality or other public customer facing roles

This is a part-time hourly position with flexible schedule options, starting pay at $20/hour.
The following qualifications will get you noticed!
  • Ability to confidently communicate valuable money saving information on additional mortgage and other products to qualified customers
  • Bi-lingual Spanish is a plus, additional per call compensation may apply
  • Strong verbal communication skills
  • Ambitious, self-motivated personality with a strong work ethic
  • Sense of self confidence and strong self-assuredness to succeed
  • Personal computer skills, good organizational and follow-through skills with emphasis on resolution of customer inquiries
  • Caring and compassionate personality with ability to engage successfully with customers
  • Must be a team player with strong attention to detail
  • Ability to deliver timely and accurate information in a fast-paced environment
  • A problem solver with sound judgment
  • Ability to make decisions independently, sometimes out of the box, when a set policy and/or procedure doesn't solve the problem

Ideal Candidate will have the following:
Years of Experience:
High School Diploma/GED
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

More Jobs at Pennymac

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about PennymacFind similar jobs like this