UL Solutions
Our mission is to make the world a safer, more secure and sustainable place.
Hybrid

Data Entry Specialist - Vancouver, WA

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Employer Provided Salary: $37,000-$40,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

At UL, we know why we come to work.
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
What you'll learn & achieve:
Support and enhance the overall UL experience for Follow Up Services (FUS). No external customer contact, internal request clarification for Global UL colleagues only. Maintain complex data entry in several systems by entering new and updated customer and account information. Must work well independently and actively engage in team discussions; providing feedback when applicable.

  • Work to understand customer needs and Team's role in addressing those needs
  • Prepare source data for computer entry by compiling and sorting information; establishing data entry priorities then executing updates in multiple systems
  • Perform fast and accurate data entry by inputting alphabetic and numeric information utilizing standard operating procedures (SOP's) and other work instructions
  • Verify existing data by reviewing, correcting, deleting, or reentering data; combine data from both systems when account information is incomplete; terminate files to eliminate duplication of data
  • Test customer and account system changes and upgrades by inputting new data and reviewing output in test environment
  • Collaboratively manage turnaround time with team members
  • Actively participate to continuously improve and drive quality into UL's service to the customer
  • Use new tools and processes, sharing best practices and learnings with others
  • Own commitments and consider own impact on the team, timeline, budget and resources
  • Complete tasks on time with high quality
  • This role is on-site 5 days/week


What makes you a great fit:

  • 1-3 years of data analyst/data entry focused customer service experience preferred
  • Higher Secondary Education (High School Diploma)
  • Experience with Excel is required
  • Oracle - Service Contracts experience preferred
  • Strong critical thinking and analytical skills demonstrating the ability to balance support of new initiatives as well as repetitive day to day tasks without sacrificing quality
  • Demonstrated ability to respond appropriately to customer needs
  • Demonstrated ability to work effectively with a diverse Team


What you'll experience working at UL:
Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards: In the US, we provide lots of great benefits for our employees are their families. From Volunteer Days off to 401k match and retirement contribution benefits to flexible work location & schedule options we look to support our employees no matter what stage in life they are experiencing.
The salary range for this position is $37k - $40k and is based upon years of experience that is commensurate with the level of the position.
All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 5% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level.
We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com

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What are UL Solutions Perks + Benefits

UL Solutions Benefits Overview

All employees at UL Solutions are offered competitive base salaries and are eligible for bonus compensation.

UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund every year after your first year of continuous employment.

We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Culture
Volunteer in local community
In support of both UL Solutions Mission and Corporate Sustainability initiatives, we offer employees 16 hours of paid time off to volunteer virtually and in person.
Partners with nonprofits
We partner with Watts of Love, Habitat for Humanity and Ronald McDonald House Charities globally. UL Solutions also partners with regional and local organization every day.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
UL Solutions has 9 Business Resource Groups: PRIDE, Black BRG, ULatino, Disability Alliance, Tribal Voices, WILBBRG, Young Professionals, UL Parents and the Military BRG and are open to all employees.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
UL Solutions Flexible Spending Account helps employees cover out-of-pocket medical, dental, vision or to pay day care expenses with pre-tax contributions of up to $5,000 annually.
Disability insurance
UL Solutions offers Short-Term Disability coverage and Long-Term Disability insurance.
Dental insurance
Cigna dental plan covers the following at 100% per calendar year: Two exams, including cleanings, one flouride treatment and sealants (per tooth) limited to dependent children; one set of x-rays.
Vision insurance
UL Solutions offers affordable vision insurance through EyeMed
Health insurance
UL Solutions Health Plans pay over 75% of medical coverage and offers a choice of two high deductible health plans and a PPO plan, administered by United Healthcare.
Life insurance
UL Solutions provides life and accidental death and dismemberment (AD&D) insurance, each equal to an employee's annual salary at no cost to you. Employees can purchase additional coverage.
Pet insurance
Wellness programs
Employees can enroll in programs such as Weight Watchers, Fidelity and our internal Healthy Minds programming to support their personal wellness journeys.
Mental health benefits
In addition to our EAP, UL Solutions has an internal site for employees to access support and resources for mental health and wellbeing. The site is updated monthly with events and activities.
Financial & Retirement
401(K)
All UL Solutions employees can utilize the 401(k)-retirement savings plan to save for future financial needs.
401(K) matching
UL Solutions matches pre-tax/Roth 401(k) contribution dollar for dollar up to 3% of base you contribute and then 50 cents for dollar between 3-7%, for a total of 5% matching contribution.
Performance bonus
All UL Solutions employees are eligible to participate in an annual bonus program that rewards employees for contributing to the company's business success..
Child Care & Parental Leave Benefits
Generous parental leave
UL Solutions offers six weeks of paid parental bonding leave to birth and adoptive parents to enable them to spend time with their newborn or newly adopted children.
Family medical leave
UL Solutions offers a paid family leave, which enables eligible employees to request up to four weeks of paid time off to care for and assist an eligible family member.
Adoption Assistance
UL Solutions offers an adoption assistance benefit to eligible employees to help cover costs associated with adopting a child.
Vacation & Time Off Benefits
Paid volunteer time
UL Solutions encourages employees to give back with paid volunteer time of up to 16 hours each calendar year.
Paid holidays
Paid sick days
UL Solutions offers up to 9 paid sick days per year.
Office Perks
Commuter benefits
UL Solutions offers pre-tax commute benefits to help save money on transportation and paring expenses while commuting to and from work.
Company-sponsored outings
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
UL Solutions encourages employees to consider the Tuition Assistance Program for coursework in pursuit of an undergraduate or post graduate degree that is business and/or development related.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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