Customer Service Engineer 2 - Los Angeles, CA (Raleigh, NC)

| Raleigh-Durham, NC
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Do you want to join us in helping to fight the world's
most threatening diseases and enabling access to care for more people around
the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.


We offer you a flexible and dynamic environment with
opportunities to go beyond your comfort zone in order to grow personally and
professionally. Sound interesting? Then come and join our global team as
Customer Service Engineer II.

Our global team:
We are a team of 66,000 highly dedicated employees across more than 70
countries passionately pushing the boundaries of what's possible in healthcare
to help improve people's lives around the world. As a leader in the industry,
we aspire to create better outcomes and experiences for patients no matter
where they live or what health issues they are facing. Our portfolio, spanning
from in-vitro and in-vivo diagnostics to image-guided therapy and innovative
cancer care, is crucial for clinical decision-making and treatment pathways.


Our culture:
We are part of an incredible community of scientists, clinicians, developers,
researchers, professionals, and skilled specialists pushing the boundaries of
what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which
the power and potential of every individual can be unleashed. We spark ideas
that lead to positive impact and continued success. Check our Careers Site at
https://www.siemens-healthineers.com/en-us/careers• Service Area - Los Angeles, CA• Shift Requirements after
onboarding/training for this role: M-F,
10:00 - 19:00

This is a role well suited to an ambitious
professional, looking for the next step in their career. As a Customer Service
Engineer II,
you
will be responsible for
:

  • You will be servicing
    Imaging Equipment in the Los Angeles, CA area. Customer Service Engineer
    Level can be adjusted based on prior experience.
  • You are in a field-based,
    customer-facing role that primarily installs, services, maintains and modifies
    Siemens' imaging equipment at customer sites.
  • You are the "Face of
    Siemens" to the customer.
  • You support the AX/XP/US
    modalities initially, with potential to cross train into other modalities in
    the future.
  • You are flexible and
    willing to work different shifts and On-Call rotations as business needs
    dictate, including willingness to work overtime as required. Advanced notice will be provided for any
    shift changes.
  • You report to the Regional
    Service Manager at Siemens Medical Solutions.


This position may suit you best if you are familiar
with
what is below, and would like to do develop your career with
Healthineers

  • You have knowledge and
    experience performing service, preventative maintenance, and modifications on
    Medical Imaging Equipment at customer sites with minimal supervision.
  • You have previous
    experience with the desired Medical Imaging Equipment: AX/XP/US
  • You have the ability and
    experience to establish and maintain proper business relationships with
    customers and peers, as well as performing necessary administrative duties
    timely and accurately.
  • You have a strong
    background working with electronics and are proficient in the use of service
    tools and service test equipment
  • You have proficient PC
    skills (MS Windows & Microsoft Office 365 -Outlook, Excel, SharePoint,
    etc.)


Required skills to have for the
success of this role


  • Minimum Technical Degree or
    equivalent experience
  • Strong electronics
    background and computer skills required
  • 2-5 years of field service
    experience is desired
  • Ability to work both
    individually and in an established team setting
  • You have strong customer
    service and communication skills
  • Ability to travel and
    provide service in assigned geography; willingness to participate in an on-call
    rotation after training and certification
  • Valid driver's license,
    ability to drive independently day and night, and good driving record required
  • Physical Requirements:
    Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing,
    bending, twisting, sitting work, squatting work, standing work, high-reach,
    fine grasping manipulation, good vision, and ability to work alone.


At
Siemens Healthineers, we value those who dedicate their energy and passion to a
greater cause. Our people make us unique as an employer in the med-tech
industry. What unites and motivates our global team is the inspiration of our
common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that translate
into even better healthcare products and services. We recognize that taking
ownership of our work allows both us and the company to grow. We offer you a
flexible and dynamic environment and the space to move beyond your comfort zone
to grow both personally and professionally.

If you want to join us in transforming the way healthcare
is delivered, visit our career site at
https://usa.healthcare.siemens.com/careers

If
you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As
an equal-opportunity employer we are happy to consider applications from
individuals with disabilities.

Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Mid-level Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
More Information on Siemens
Siemens operates in the Artificial Intelligence industry. The company is located in Flanders, NY, Indianapolis, IN, Grand Prarie, TX, Boulder, CO, Foster City, CA, Norwood, MA, Florham Park, NJ, Iselin, NJ, Blue Bell, PA, Malvern, PA, Mechanicsburg, PA, Reston, VA, Morrisville, NC, Raleigh, NC, Rural Hall, NC, Roebuck, SC, Alpharetta, GA, Atlanta, GA, Peachtree Corners, GA, Orlando, FL, St. Rose, LA, Houston, TX, Worthington, OH and Sacramento, CA. Siemens was founded in 2022. It has 293000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 392 open jobs at Siemens, click here.
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