Customer Service Coordinator - Entry Level at Total Quality Logistics (Louisville, KY)

| Louisville, KY
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About the role:
As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers' expectations.

What's in it for you:
  • Up to $16.00/hr
  • Paid relocation to any TQL office
  • Up to $5,000/yr in tuition reimbursement
  • Advancement opportunities with structured career paths and mentoring sessions
  • We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America's Best Employers (2022)
What you'll be doing:
  • Provide support to a dedicated Sales Representative
  • Schedule appointments and provide updates on shipments
  • Assist with billing and payment responsibilities as needed
  • Input and process accurate shipment data in our state-of-the-art systems
  • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
What you need:
  • 1+ year of customer service experience preferred
  • Excellent telephone and communication skills
  • Outstanding organizational skills and attention to detail
  • Hall of Fame work ethic and ability to learn at rapid speed
  • Basic computer skills including some knowledge of Microsoft Excel
  • Ability to thrive and concentrate in a fast-paced open office environment
More Information on Total Quality Logistics
Total Quality Logistics operates in the Logistics industry. The company is located in Cincinnati, OH, Boston, MA, Hurham, NC, Tampa, FL, San Antonio, TX, Denver, CO, Salt Lake City, UT, Las Vegas, NV, Tigard, OR and Memphis, TN. Total Quality Logistics was founded in 1997. It has 8865 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 282 open jobs at Total Quality Logistics, click here.
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