Customer Service Associate (Indianapolis, IN)

| Indianapolis, IN
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About Exela
Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com or @exelatech.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Job Description
Responsibilities: • Perform various Mail Center/Shipping/Receiving activities (sorting, metering, folding, inserting, delivery, pickup, etc.)• Lift heavy boxes, files, or paper when needed• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude• Demonstrate flexibility in satisfying customer demands in a high volume, production environment• Consistently adhere to business procedure guidelines• Adhere to all safety procedures• Take direction from the site manager• Maintain all logs and reporting documentation; attention to detail• Participate in cross-training and perform other duties as assigned• Operating mailing, copy, or scanning equipment• Shipping & Receiving• Handle time-sensitive material like confidential, urgent packages• Perform other tasks as assigned• Provide backfill when needed• Enter information daily into spreadsheets• Sort and deliver mail, small packages

Requirements :• Minimum of 1-year customer service related experience• High school diploma or equivalent (GED) required

Qualifications: • Keyboarding and Windows environment PC skills required (Word, Excel)• Experience running mail posting equipment a plus• Excellent communication skills both verbal and written• Lifting up to 55 lbs with or without accommodations• Willingness and availability to work additional hours if assigned and provide backup support at nearby customer site• Ability to effectively work individually or in a team environment• Ability to stand, sit, walk for extended periods of time for mail/package delivery and processing incoming/outgoing items• Competency in performing multiple functional tasks• Ability to meet employer's attendance policy

Experience in• Shipping/Receiving environment• Package tracking equipment• Email• Microsoft Exel• Multi-tasking• Excellent communication skills• Team player
More Information on Exela Technologies
Exela Technologies operates in the Information Technology industry. The company is located in Irving, TX, Santa Monica, CA, Stamford, CT and New York, NY. Exela Technologies was founded in 2017. It has 7514 total employees. It offers perks and benefits such as Dental Benefits, Health Insurance Benefits, Life Insurance, 401(K), Paid Holidays and Paid Sick Days. To see all 67 open jobs at Exela Technologies, click here.
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