Customer Experience Associate I at Conduent (Richmond, VA)

| Richmond, VA
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Virginia Medicaid Call Center

Summary :

Interested in supporting Richmond Medicaid? Conduent has immediate openings for Call Center representatives for our Richmond, VA site. This is a great opportunity to learn Medicaid claims. If you're interested in a Medicaid support career, this may be the opportunity you're looking for!

About Conduent - Who we are and what we do:
  • Conduent has supported VA Healthcare Programs for more than 20 years. We support the majority of Medicaid processes including claims processing, provider support, training, website and publications.
  • The training we provide leads to supporting Richmond Healthcare Programs and is a valuable asset and job skill in today's market. Healthcare is a growth, secure industry, and the skills we provide can result in a lasting career.
  • Conduent is a global company with 93,000 employees in 43 counties. Conduent supports a large number healthcare programs throughout the US.
  • Conduent is career path driven and strives to recognize talent and employee development. We are an inclusive company focusing on hiring and developing a diverse workforce that represents the global and local communities we serve.
What You Get:
  • Full-time employment with benefits.
  • Hourly rate up to $15/hour based on experience.
  • Standard scheduled: 8am - 5pm Monday through Friday.
  • Substantial call center and customer service training.
  • Great work environment with career growth.
  • Additional Duties as Assigned


Requested Skills:

  • Positive and energetic attitude.
  • Ability to communicate clearly and confidently.
  • Ability to multi-task and manage time effectively.
  • Attention to detail, grammar, and spelling accuracy.


Preferred Experience:
  • One year of medical insurance or medical office experience a plus.
  • Computer system experience with data entry and database documentation knowledge.
  • Call center or professional office experience.
  • Data entry with good 10 key skill required for claims processing positions.


Additional Information:
  • Limited physical requirements: Typical office environment. Phone and keyboard for periods of time.
  • Must be at least 18 years of age with a high school diploma or GED.
  • Must pass a criminal background check and drug screening.
  • On-site position. Not work from home.


This is a great opportunity to learn and be a part of the growing medical support community. Conduent offers benefits and advancement opportunities. Come join us and help support our Medicaid providers!
More Information on Conduent
Conduent operates in the Information Technology industry. The company is located in Florham Park, NJ, Huntsville, AL, Tempe, AZ, Bakersfield, CA, West Sacramento, CA, Ocoee, FL, Orlando, FL, Atlanta, GA, Stockbridge, GA, Lexington, KY, London, KY, Elkridge, MD, Madison, MS, Cary, NC, Raleigh, NC, Cherry Hill, NJ, Secaucus, NJ, New York, NY, Staten Island, NY, Abilene, TX, Austin, TX, Dallas, TX, San Antonio, TX, Sandy, UT and North Chesterfield, VA. Conduent was founded in 2017. It has 29452 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 30 open jobs at Conduent, click here.
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