Virginia Medicaid Call Center

Summary:

Interested in supporting Richmond Medicaid? Conduent has immediate openings for Call Center representatives for our Richmond, VA site. This is a great opportunity to learn Medicaid claims. If you're interested in a Medicaid support career, this may be the opportunity you're looking for!

About Conduent - Who we are and what we do:

• Conduent has supported VA Healthcare Programs for more than 20 years. We support the majority of Medicaid processes including claims processing, provider support, training, website and publications.
• The training we provide leads to supporting Richmond Healthcare Programs and is a valuable asset and job skill in today's market. Healthcare is a growth, secure industry, and the skills we provide can result in a lasting career.
• Conduent is a global company with 93,000 employees in 43 counties. Conduent supports a large number healthcare programs throughout the US.
• Conduent is career path driven and strives to recognize talent and employee development. We are an inclusive company focusing on hiring and developing a diverse workforce that represents the global and local communities we serve.

What You Get:

• Full-time employment with benefits.
• Hourly rate up to $15/hour based on experience.
• Standard scheduled: 8am - 5pm Monday through Friday.
• Substantial call center and customer service training.
• Great work environment with career growth.
• Additional Duties as Assigned

Requested Skills:

• Positive and energetic attitude.
• Ability to communicate clearly and confidently.
• Ability to multi-task and manage time effectively.
• Attention to detail, grammar, and spelling accuracy.

Preferred Experience:

• One year of medical insurance or medical office experience a plus.
• Computer system experience with data entry and database documentation knowledge.
• Call center or professional office experience.
• Data entry with good 10 key skill required for claims processing positions.

Additional Information:

• Limited physical requirements: Typical office environment. Phone and keyboard for periods of time.
• Must be at least 18 years of age with a high school diploma or GED.
• Must pass a criminal background check and drug screening.
• On-site position. Not work from home.

This is a great opportunity to learn and be a part of the growing medical support community. Conduent offers benefits and advancement opportunities. Come join us and help support our Medicaid providers!