Crypto Compliance Operations Manager

| New York City, NY | Remote
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Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we continue to build and have been recognized as:

  • Glassdoor Best Places to Work 2020
  • TIME100 Most Influential Companies 2021
  • Fortune Best Workplaces in Financial Services & Insurance™ 2021 and Fortune Best Workplaces for Millennials™ 2021

Check out life at Robinhood on The Muse!

About the team:

The Crypto Compliance Operations Manager will lead a team that is responsible for owning and operating a forward-thinking compliance program that delivers an excellent end-customer experience, meets and anticipates current and future legal and regulatory requirements, and mitigates firm risk while supporting cutting-edge crypto products. As a Crypto Compliance Operations Manager, you’ll help build and grow a compliance program that is designed to effectively navigate the complex and evolving set of rules, regulations, and requirements that are crafted to protect Robinhood Crypto customers and the cryptocurrency marketplace. This means you’ll create, execute, and tune policies, procedures, and programs that helps Robinhood Crypto create a safe and secure cryptocurrency platform and meet its legal and regulatory obligations as a regulated financial services organization

This manager will collaborate with a broad array of cross-functional teams that assist, manage, and grow the Robinhood Crypto business and its current and new cryptocurrency product and service offerings. The manager will also engage and work collaboratively with stakeholders across the Robinhood enterprise, which includes enterprise teams that support an increasingly diverse set of business lines, products and services, and compliance programs.

What you’ll do day-to-day:
  • Lead critical aspects of Robinhood Crypto’s compliance program and execute on, and design, implement, audit, and update compliance policies and procedures
  • Manage and oversee Robinhood Crypto’s marketing, content and communications compliance program
  • Lead core documentation on compliance efforts, and ensure proper record-keeping associated with each program.
  • Clearly and timely communicate findings, determinations and recommendations to management and stakeholders, both at periodic intervals and as needed regarding escalated or high-risk compliance issues, in order to accomplish compliance goals.
About you:
  • 3+ years leadership and management experience
  • 6+ years working in compliance or a relevant function
  • Bachelor's degree or equivalent practical experience
  • Familiarity with cryptocurrency operations and consumer technology
  • Exceptional attention to detail and strong problem-solving skills
  • Excellent written and oral communication skills
  • Self-starter with ability to work independently and coordinate across multiple functional groups
  • Resourceful and adaptive in fast-paced, entrepreneurial environments
  • Data-driven mindset
Bonus points:
  • Experience managing projects interfacing with technical and non-technical teams
  • Demonstrated ability to scale operations and processes in a fast-paced organization
  • SQL skills

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

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