Creative Operations Manager

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Description
About us.
We're Tovala, a food-tech company completely reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and food, we give our customers a way to enjoy really good, good-for-you meals without sacrificing time to do whatever matters to them. We've amassed a loyal, rapidly growing following in just a few years, radically changing the day-to-day lives of people across the country and successfully creating a new model for the food industry. We're looking for great people to join our team of hard-working, food-loving nerds.
About the job.
Tovala is on the lookout for a proactive, self-motivated, and details-obsessed person who excels as a creative project manager and has a solid background in driving integrated projects, workflow and resourcing. This role is perfect if you are eager to take on new challenges, to introduce and implement new systems and ideas, and to test and learn for a fast growing food-tech company. Sound like your dream job? Read on.
Here is how you will spend your time at Tovala.

  • Work with the creative team to build and implement new processes with the goal of providing team / project efficiencies and maintain good team health
  • Manage projects of various complexity and size working closely with the creative and marketing teams
  • Work with the creative team to ensure that projects are briefed properly with well thought out project and resourcing plans
  • Monitor all projects from start to finish ensuring that all briefed deliverables are completed as scheduled
  • Manage the review process within the creative team
  • Facilitate others to do their job well by playing a critical role in managing workflow and projects
  • Work with the creative team to ensure their time is well-managed and alerting when a resource is needed
  • Project and resource forecasting and planning
  • Track projects using a project management software
  • Reporting to the VP of Creative, you will serve as the day-to-day thought partner, guide and go-to resource for anything team / project related

Requirements
About you.

  • 5+ years of creative operations and/or project management experience
  • You enjoy confidently leading projects, asking questions others may not be thinking about, and making decisions
  • You can evaluate projects and simplify steps throughout workflow
  • You are able to identify priorities and manage multiple projects at various levels of scale
  • You are well-versed in the nuances of creative management and process
  • You have excellent communication skills and are diligent with follow ups across teams
  • Experience in creative, marketing, advertising, and/or tech preferred but not required
  • Familiarity with project management tools
  • Strong written and verbal English communications skills
  • Strong work ethic with a "no task is too small" attitude
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • SquirrelLanguages
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

An Insider's view of Tovala

How would you describe the company’s work-life balance?

At Tovala, one of our core values is leading full lives. We work hard, but also strive to create an organization that is “about time” and encourages people to prioritize their health, family, and life.

Taryn

CFO

How do you collaborate with other teams in the company?

The Data Team at Tovala abides by these principles: 1. Be a person, not your job - Respect, kindness, and levity increase the success rate of collaborative projects. 2. Best answer wins - We care about the quality – not the source – of ideas. 3. Over-Communicate - We meticulously communicate progress, blockers, and changes – though we don't nag!

Mohammad Naveed

Director of Data

How does the company support your career growth?

I have grown with Tovala from packaging meals at one of our facilities to now analyzing data on the Ops team to ensure that our customers receive their meals on time! Over the past 3.5 years I have been promoted four times. I have had the opportunity to take on increasing responsibility, understand the business, and grow immensely!

Victoria

Operations Analyst

What's something quirky about your company?

I know it sounds like a cliche when people say that their company is like a family, but truly Tovala is like my family. There’s so much care and respect among team members that motivates me and everyone always jumps right in to help. I’ve also had the privilege as an early member to see this team grow quickly and maintain the same caring culture.

Cen

Senior Director of Business Ops

What are Tovala Perks + Benefits

Tovala Benefits Overview

At Tovala, we provide a rewarding career, competitive pay, benefits and exciting perks. Our product is all about saving people time, so we promote wellness, flexibility and taking time off to do things that are most important to you. We also provide equity to all employees so we can all think like owners.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Customized development tracks

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