What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 18M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. Brands need to understand what people are doing and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer. This position can be based remotely or hybrid in Birmingham, Chicago, or Madison.

The Role:

The next step in evolving our shopper journey will be bringing on a Creative Coordinator. 

Scope of Responsibilities: 

Project Management

• Project request ticket review, assignment and trafficking
• Project board organization and management
• Timeline management
• Contribute to the QA process
• Resource management
• Prioritization of projects

Meetings

• Lead daily stand-up meetings
• Determine when ongoing and one-off meetings are required, and scheduling them
• Sharing out take-aways and next steps
• Gather work and metrics to be shared in Marketing Department meetings

Process

• Documentation of process
• Revisiting processes to ensure efficiencies and that all steps are still relevant
• Serving as an expert resource when anyone has questions about process

Asset Management

• Answer internal and external requests for brand assets (logos, guidelines, etc.)
• Support Creative Services Manager in upkeep of Digital Asset Management tool (DAM)
• Ensuring correct naming conventions
• Assets provided to the proper location
• Understanding asset organization with the DAM

Collaboration

• Serve as a liaison between the creative team, other marketing teams and additional departments throughout the organization
• Clear communication with others to align on all elements of project progression
• An understanding of company resources and personnel to tap into for a wide range of needs and issue resolution

Ideal Candidate:

• 4-5 years of creative coordinator or project management experience
• Highly organized
• Experience with project management tools
• Effectively manage projects in both a remote and in-person environment
• Excellent understanding of service-oriented team structure
• Ability to troubleshoot and explain both short and long-term solutions with trade-offs
• Effective communication, including the ability to explain obstacles to team members
• The confidence to say “yes” or “no” to requests, with adequate reason
• Positive, can-do attitude
• Ability and desire to work as part of a team, both within and across departments
• Can be scrappy and resourceful to get things done

Nice-to-haves:

• Bi-lingual in Spanish
• Experience with a cross-channel marketing platform tool like Iterable