Core Service Spec III at Johns Hopkins Medicine (Baltimore, MD)

| Baltimore, MD
Sorry, this job was removed at 4:38 p.m. (CST) on Thursday, July 28, 2022
Find out who's hiring in Baltimore, MD.
See all Operations jobs in Baltimore, MD
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Core Service Spec III

Requisition #: 515527
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: May 24, 2022

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Requisition #: 515527

Location: 401 N Broadway, Baltimore, MD 21287


Full Time (40 hours)

Day Shift, 8:00 am - 4:30 pm


Position Summary:

The Core Service Specialist will ensure that the preregistration process is performed to completion. This process ensures that insurance verification, obtaining referral/authorization, obtaining precertification (when applicable), financial work-up, and documentation of notes are obtained for inpatient and outpatient services. The CSS will assist in maintaining financial records according to departmental protocol. The CSS will provide patients with educational material and physician information when required.


High school diploma or GED required.

Work Experience:

1-2 years related medical office, hospital, medical call center or similar customer service environment.


Comprehensive medical and insurance terminology; comprehensive knowledge of hospital
and physician referral protocols; comprehensive knowledge of medical insurance plans, billing and regulations, especially managed care plans; PC word processing; familiar with regulatory agencies (HSCRC, HCFA, etc.) and their impact on health services financing.

Requires excellent verbal communication, telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Requires analytical skills to resolve problems to provide patients and referring physicians with information and assistance with pre-registration issues. Requires analytical ability to perform calculations for financial work up and calculation of deductibles. Typing 30 wpm; data entry 4000-6000 keystrokes with ≤12% error rate; following directions with 80% success rate.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.
More Information on Johns Hopkins Medicine
Johns Hopkins Medicine operates in the Biotech industry. The company is located in Baltimore, MD and Columbia, MD. Johns Hopkins Medicine was founded in 1996. It has 30027 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 140 open jobs at Johns Hopkins Medicine, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Johns Hopkins Medicine's full profileFind similar jobs