Core Non Default Spec I

| Dallas-Fort Worth, TX | Hybrid
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Overview
The Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies.
Job Description

  • Process job functions in accordance with established (Service Level Agreement) SLA
  • Research and analyze consumer accounts in order to respond to inquiries
  • Responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account
  • Meet outlined production and quality standards
  • Obtain appropriate management approvals for escalated issues or disbursements
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Must have strong written and verbal communication skills
  • Must have good business mathematical skills
  • Ability to work in a team environment
  • Must be a strong team player
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Financial Services and, if possible, mortgage industry experience preferred

Years of Experience:
1Education:
Associate's Degree

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