Coordinator, Publisher Operations (Detroit, MI)

| Detroit, MI
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About TripleLift

TripleLift is the advertising technology company reinventing ad placement at the intersection of creative, media and data. Our marketplace serves the world’s leading brands, publishers, streaming companies and demand-side platforms, executing over 1 trillion ad transactions every month. Customers choose us because of our addressable offerings from native to online video to connected television, innovations that insert brands into content in real-time, and supportive experts dedicated to maximizing partner performance.

Part of the Vista Equity Partners portfolio, TripleLift has appeared on both the Inc. 5000 and Deloitte Technology Fast 500 for five consecutive years, has been named to Business Insider’s list of Hottest Ad Tech Companies for three straight years and was awarded Most Innovative TV Advertising Technology by AdExchanger in 2021. Find out how TripleLift is shaping the future of advertising at triplelift.com.

Role

The Publisher Operations team at TripleLift is the centre of excellence and central owner of publisher-side integrations. TripleLift partners with Publishers to monetize their unsold advertising space on their websites and apps. In this role, you will be working directly with Publishers to integrate TripleLift's technology. The Publisher Operations Coordinator will be primarily responsible for onboarding TripleLift's publishers and will provide support to our Publisher Client Services and Publisher Development teams. Your daily activities will include; speaking to clients to kick start the integration process, onboarding publisher's advertising inventory, decisioning on the most impactful publisher setup, submitting design requests for the generation of native placements, running reports to ensure integrations have launched successfully, enabling demand for TripleLift's native, display and video advertising formats and providing support to Publisher Client Services via an internal ticketing system. This is a unique opportunity for someone who is looking to start out their career in the advertising technology industry and is seeking professional development within a hyper growth company.

Responsibilities 

  • Onboard publisher inventory and activate them for TripleLift's various advertising formats using TripleLift's internal tools
  • Own the integration process across new and existing publishers to ensure consistent success and adoption of best practices.
  • Manage your workload within the CRM system Salesforce utilizing Salesforce Cases.
  • Manage and ensure success of publisher integration - monitor performance, launch new accounts, make optimization suggestions, set up reports, etc.
  • Troubleshoot integration issues and escalated to senior team members and engineering where applicable. 

Qualifications 

  • Strong customer service and interpersonal skills; 
  • Extremely strong and demonstrable work ethic;
  • Ability to work individually and collaboratively to drive business forward;
  • Excellent administrative skills and attention to detail;
  • Ability to work quickly and independently with minimal oversight;
  • Ability to work under pressure and multitask in a fast-paced start-up environment;
  • Ability to accept feedback and constructive critique positively;
  • Strives for continued learning opportunities; 

Additional & Desirable skills:

  • Understanding and/or experience in digital advertising and/or ad trafficking
  • Experience of managing cases within Salesforce

Education Requirement

  • Bachelor's degree in Business, Marketing or Communications or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered.

Experience Requirement

  • 0-3 years experience

Benefits and Company Perks

  • 100% Medical, Dental & Vision Plans
  • Unlimited PTO
  • 401k, FSA, Commuter Benefits
  • Weekly Yoga & Bootcamp
  • Membership to Headspace (Meditation) 
  • Ongoing professional development
  • Amazing company culture 

Awards

We love celebrating our achievements. They remind us of our contributions making advertising work for everyone, and the TripleLifters who make it all possible. TripleLift is proud to be recognized by Digiday for our best-in-class ad technology, as a Best Workplace for our culture and benefits and among the Best in Business for our innovations and positive impact on the industry by Inc.

To check out more of our awards and distinctions, please visit https://triplelift.com/ideas/#distinctions

Diversity, Equity, Inclusion and Accessibility at TripleLift 

At TripleLift, we believe in the power of diversity, equity, inclusion and accessibility. Our culture enables individuals to share their uniqueness and contribute as part of a team. With our DE&I initiatives, TripleLift is a place that works for you, and where you can feel a sense of belonging. At TripleLift, we will consider and champion all qualified applicants for employment without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, gender expression, genetic predisposition, veteran, marital, or any other status protected by law. TripleLift is proud to be an equal opportunity employer.

To learn more, please visit https://triplelift.com/diversity-equity-and-inclusion/

Privacy Policy

Please see our Privacy Policies on our TripleLift and 1plusX websites.

TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.

More Information on TripleLift
TripleLift operates in the Marketing Tech industry. The company is located in New York, NY. TripleLift was founded in 2012. It has 382 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Employee Stock Purchase Plan. To see all 9 open jobs at TripleLift, click here.
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