West Creek 8 (12080), United States of America, Richmond, Virginia

Controls Testing - Risk Manager

Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management. This organization leads, advises and innovates on top transformational initiatives across the Card business. Specifically, the Process Excellence Team within Card Risk is leading a multi-year transformational Well Managed journey focusing on: 

1) Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights

2) Enable Ownership & Accountability through Transparency - providing clear, end-to-end “single view of the truth” for leaders to enable sound decision-making

3) Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

4) Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

The Card Risk Process Excellence Team is currently hiring for a Manager that will take our Well Managed transformation to the next level by leading the critical Card Control Testing function for automated/hybrid controls, furthering the top-notch brand that Card Risk has built. This Manager will be responsible for the ongoing development and execution of the controls testing methodology of automated/hybrid controls for Card in alignment with the Enterprise Control Standard and the Process Management and Controls Framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders to deliver results that have a direct impact on the company’s bottom line.

Core capabilities for this foundational role include a strong tactical mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who can support transformational change and deliver game-changing value. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability. Experience with automated/hybrid control testing is also a plus.

Responsibilities of this role include but are not limited to:

• Serving as a people leader for a team of associates and non-associates

• Designing, developing, and continuously evolving the Card controls testing methodology for automated/hybrid controls, while also autonomously driving the program to evaluate effectiveness of Card controls in adherence with the methodology

• Providing control evaluation consultation across Card on BAU spaces as well as growth initiatives, focusing on automated/hybrid controls

• Participate in enterprise tech risk forums and contribute to continuous improvement of management practices in Card

• Building relationships and collaborating with key stakeholders

• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in control testing or Internal Audit

• At least 2 years of People Management experience

Preferred Qualifications:

• Master's or MBA Degree

• 3+ years of Corporate Management Consulting experience

• 3+ years of Financial Services industry experience

• 3+ years of regulatory compliance or credit experience

• 3+ years of People Management experience

• 5+ years of Risk Management experience

• 5+ years of controls testing experience for automated controls

• 5+ years of Project Management experience

• PMP certification

• Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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