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Contractor - Candidate Experience Specialist

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,600+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

Contractor - Candidate Experience Specialist

This is a one-year contract position

30-40 hours per week

The GitLab Candidate Experience Specialists work to create positive experiences for GitLab candidates and hiring teams. In a growing fast-paced environment, the Candidate Experience Specialist is a dynamic team member who helps create an amazing candidate experience, improve our existing hiring practices, and deliver exceptional results to our hiring teams. GitLab strives to be a preferred employer and relies on the Candidate Experience Specialists to act as brand ambassadors by embodying the company values during every interaction with potential team members. The Candidate Experience Specialist is enthusiastic about working with high volume and is dedicated to helping GitLab build a qualified, diverse, and motivated team. The Candidate Experience Specialist reports to the Associate Manager, Candidate Experience.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you'll do in this role

  • Collaborate with Recruiters, hiring teams and Recruiting leadership to understand and implement the hiring plan for each job requisition
  • Coordinate with the Recruiters to maintain correct process information in the Applicant Tracking System (ATS) and GitLab repositories
  • Build and update an effective network of internal and external resources to call on as needed
  • Ensure candidates receive timely, thoughtful and engaging messaging throughout the hiring process
  • Work in Applicant Tracking System (ATS) to help recruiters maintain a positive candidate experience for candidates
  • Helps manage candidate traffic for all roles
  • Act as the Recruiting Coordinator for the interview process
  • Assist with conducting reference checks, if applicable, for all candidates entering the final round of the interview phase
  • Create and stage employment contracts for candidates receiving an offer of employment on behalf of the hiring manager and recruiter
  • Work to create a seamless handoff of new team members to the People Operations Specialist team
  • Promote our values, culture and remote only passion

We're looking for

  • Desire to learn about Talent Acquisition and GitLab from the ground level
  • Demonstrated ability to work in a team environment and work with C-Suite level candidates with a focus on delivering an excellent candidate experience
  • Ambitious, efficient and stable under tight deadlines and competing priorities
  • Proficient in Google Workspace
  • Ability to build relationships with team members, hiring managers and colleagues across multiple disciplines and timezones
  • Outstanding written and verbal communication skills across all levels
  • Willingness to learn and use software tools including Git and GitLab
  • Organized, efficient, and proactive with a keen sense of urgency
  • Excellent communication and interpersonal skills
  • Prior experience using an applicant tracking system, Greenhouse experience is a plus
  • Ability to recognize and appropriately handle highly sensitive and confidential information
  • Experience working remotely is a plus
  • Share our values and work in accordance with those values
  • Ability to use GitLab

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process

To view the full job description and hiring process, please view our​ ​handbook​. Additional details about our process can also be found on our ​hiring page​.

Compensation

For Colorado residents: The base salary range for this role’s listed level is currently $41,600- $61,400 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

 

#LI-RD3

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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What are GitLab Perks + Benefits

GitLab Benefits Overview

We offer benefits to manage your health, wealth, and well-being regardless of location with the flexibility in schedule to be there for life’s important moments.

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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