Contact Centre - Outbound Customer Agent at MVF (Remote)

+1 more | Remote
Sorry, this job was removed at 4:37 a.m. (CST) on Saturday, June 18, 2022
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Easy Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Come join us!

A home-based role as part of our busy Contact Centre team. We are seeking a confident, enthusiastic, and friendly individual to join our growing team of 100 people!

This is a fully remote role and would suit someone who is seeking a long-term salaried position.

What you will be doing.....

This is not a cold call role; you will be calling prospective customers in order to confirm all details of their enquiry made online. You will be required to input their full details into system and ensure they are suitable for the product in order to qualify as a lead for our sales team.

You must be comfortable speaking to a wide range of individuals and have clear communication skills.

We offer a great package with a base of £18,000 along with monthly commission averaging £350-1000 a month dependent on your call rate/quality/targets.

You will earn a basic salary of £18,000 for a 35 hour week, shifts are 8 hours long.

Hours of work are Monday – Thursday from 8:00 AM to 18:00 PM and Fridays 8:00 AM – 16:30 PM.

Currently, we do not offer weekends for this role.

About You......

  •  Be confident speaking on the phone to a wide range of prospects.
  • Be comfortable working fully remote! You will need to be self-motivated to speak to a high volume of customers daily.
  • Ideally, you will have some sales or customer service experience – bonus for any telephone-based experience!
  • You must be confident using online systems, databases or booking tools
  • You will be passionate about providing exceptional customer service!
  • Target driven both in terms of number and quality

Interviews are being held now, please submit your CV to be considered!

About MVF

MVF is an award-winning customer generation business supplying some of the world’s leading brands with high volumes of new customers in over 45 countries. In 2020 we were ranked 1st in the UK in the Sunday Times Best Companies to Work For List, and even won a special award for our commitment to our people’s learning and development.

We help people navigate complex buying decisions, driving more sales globally than anyone else.  For our customers, this means they can trust our brands again and again to help them buy from suitable clients.  For our clients, this means they rely on us to bring them unrivalled numbers of new customers who are prepared and ready to buy.

We want you to be a part of our success!

If this role sounds like something you would be interested in please apply today.

At MVF, we want to help others succeed.

Diversity, Equity and Inclusion are the foundation for MVF to build, promote and sustain a culture of trust, safety, growth and belonging where everyone can thrive.  Our DEI guiding principles underpin how we build our teams, develop our talent, provide a fair working environment and create an ambitious company that reflects the diversity of our employees, customers, clients and partners, globally. 

At MVF, we encourage the formation of employee led networks in order to bring employees with a shared interest together to advance diversity, equity and inclusion at MVF, whether as a member of a diverse community, or as an ally. We currently have three networks: LEEP (Lived Experience of Ethnic People), LGBTQ+ and Womens Network who all provide support, raise awareness, advance MVF’s DEI approach, commitments and objectives, develop communication, learning programmes and initiatives that lead to greater inclusion and belonging for all MVFers.

We’re committed to providing adjustments to those who may need them during the recruitment process. If you consider yourself someone who may need adjustments, please let your contact in the Talent Team know.

We are diverse by nature, but inclusive by choice.

Read Full Job Description
Easy Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Product
    • IllustratorDesign
    • PhotoshopDesign
    • TrelloManagement

An Insider's view of MVF

How has your career grown since starting at the company?

MVF has enabled me to grow both professionally and personally by constantly challenging me and the status quo. Full sales cycle responsibility has allowed me to develop and sharpen an entirely new set of skills. Our position as a high growth company has allowed me to take on new leadership roles and have a greater impact on the business.

Sam

Team Lead

What are MVF Perks + Benefits

MVF Benefits Overview

MVF offers a range of benefits and perks, ranging from a $1500 training budget to 24 days paid vacation a year. We have free snacks and drinks, as well as industry-leading training programmes and growth opportunities.

Culture
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
MVF has a whole company incentive, this year we're all going to Ibiza!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

MVF are well known in the UK as coming 1st in the Best Companies to work for list - and now we're bringing that ethos to Austin!

We offer a range of benefits, including a $1500 training budget, unlimited book allowance and 24 days (plus federal holidays!) vacation per year. We have a great insurance offering too, with 401k matching as well.

More Jobs at MVF

Easy Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView MVF's full profileSee more MVF jobs