Composition Coordinator

| Dallas-Fort Worth, TX | Hybrid
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Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Short Description

The Production Coordinator is responsible for coordinating Active Disclosure Document Services tasks to ensure accurate and on-time delivery to the client by performing the following duties. 

RESPONSIBILITIES

Coordinators coordinate, assign, prioritize, track and expedite tasks through the Document Services production teams to ensure accurate and on-time delivery. Interface with Service, Support and Offshore sites to ensure production, service and client goals are met. Primary contact for Service and Document Services teams for resolution of issues. Provide information/reports to Leadership on request.

  • Read all emails and complete all assigned training modules
  • Use the Salesforce Reports to schedule and monitor tasks
  • Ensure Priority, QTA and Overnight assignments and workshare requests are scheduled to correct sites within standard guidelines
  • Evaluate tasks and determine the appropriate production site
  • Ensure that production teams are following SOPs for task processing
  • Respond quickly to all queries/requests using Salesforce, E-mail, Instant Messaging or Phone
  • Manage the ADWS Mailbox according to established protocols, including managing Queries
  • Create production plans to meet on-time delivery and client expectations
  • Partner with Service to determine priorities and solve problems
  • Escalate priority jobs/Same Day EDGAR Filings ("SDEFs") with Produciton Sites and Leadership as needed to meet critical deadlines
  • Monitor jobs throughout production and provide updates to Service on request
  • Monitor flagged/priority jobs by requesting status updates from the Production Teams
  • Manage resolution of issues escalated to Coordinators with appropriate escalation to managers
  • Manage Outages according to established protocols
  • Keep up to date with all assignment startegies/rules and execute
  • Use Salesforce, Power BI and reports to manage work and provide accuarate information

Competencies

Inclusion

Attendance

Work Practices

Communication

Safety

Technical/Functional Skills

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

  • Exceptional attention to detail
  • Strong communication skills (verbal/written)
  • Strong leadership skills
  • Ability to manage and prioritize multiple tasks to meet deadlines
  • Advanced skills in windows environment and various software including Word, Excel, PDF, Salesforce,

Position may require employees to work overtime

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable aaccommodation by sending an email to [email protected].

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • DynamoDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • NoSQLDatabases
    • SAP HANADatabases
    • TeradataDatabases
    • Microsoft AzureServices
    • New RelicServices

An Insider's view of DFIN

What projects are you most excited about?

In transforming and improving FinTech products, excitement comes from the challenge of knowing that the problems are complex, yet the solutions must be easy to use. When we start a new project, I can't wait to sink my teeth into understanding the problem space, talking to users, designing the solution, and seeing it through to release.

Dan

Principal Product Designer

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.

Carey

Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.

Stephen

SVP, Global Head of Engineering

What does your typical day look like?

The role of a software engineer is really about creating computational systems and ensuring they behave as designed. My day-to-day is focused mostly on writing code that provides new functionality within our products that we see a need for in the market—and providing quality control to be certain it works properly.

Herve

Senior Software Engineer

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
We value a work / life balance at DFIN.
Remote work program
We have partial and fully remote opportunities at DFIN.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Employee parking available
Fitness stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

DFIN has implemented a Employee Stock Purchase Program.

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