Community Manager - Policy (EMEA) at RECUR (Remote)

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If you don’t know Crypto or the NFT industry, this isn’t for you! If you are passionate about Crypto, and have experience in some way shape or form, keep reading! 

RECUR is a technology company that designs & develops dedicated branded experiences that allow fans to buy, collect, and re-sell digital products and collectibles (NFTs). RECUR is the only blockchain-agnostic NFT platform ultimately giving its brand partners the widest range of distribution and their fan bases the widest range of utility. RECUR also co-authored the recurring royalty standard for NFTs, allowing for creators, artists, athletes, and brands to participate in the secondary sales of their assets in perpetuity.

RECUR is seeking a Community Moderator to join the team full-time. This is an exciting opportunity to join a passionate and fast-growing company where you will lead the growth of the RECUR brands and community in the nascent and growing NFT space.
What you will do at RECUR
  • Ensure the RECUR community is a safe place that is welcoming to all and free of harm
  • Enforce RECUR policies consistently and fairly, and share input on policies that should be created or amended
  • Surface gaps, vulnerabilities, and risks that need to be mitigated both proactively and reactively
  • Moderate the community on the front lines nearly all day every day to protect our users 
  • Actively manage community platforms and partner with Support to ensure users get answers to their technical and non-technical questions 
  • Develop and maintain subject matter expertise across all RECUR products, processes, and policies
  • Escalate trends and needs across the community
  • You won't just be on top of industry trends, you will be setting them
What you will bring to RECUR
  • 1-3 years of experience as a Community Moderator or in a customer-facing policy enforcement role such as Compliance, Trust & Safety, or Content Policy
  • Passion for and experience engaging in the crypto/NFT community as a power user
  • Strong track record of success implementing and enforcing policies 
  • Experience with online platforms such as Discord, Twitter, Reddit, Medium, Substack, Instagram, Youtube, or Podcasting
  • Startup mentality and willingness to work on nights and weekends according to business needs
  • Superb attention to detail
  • Strong, concise, and relatable written and verbal communication skills
  • Ability to think on your feet, make decisions quickly, and apply sound judgment and decision making skills
  • High standards for your own integrity and the community’s integrity
  • Respect for confidentiality and sensitive information 
  • Flexibility and willingness to pivot with little notice
  • Ability to remain neutral and make unbiased decisions
  • Ability to foresee what could go wrong, poke holes, and play devil’s advocate

This is a completely remote role and can work anywhere in the EMEA Region.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • GitHubLibraries
    • EthereumLibraries
    • Node.jsFrameworks
    • TerraformFrameworks
    • DockerFrameworks
    • LinuxFrameworks
    • PostgreSQLDatabases
    • DataDogDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • Monday.comManagement
    • RetoolManagement
    • WebflowCMS
    • SalesforceCRM
    • MailChimpEmail

What are RECUR Perks + Benefits

RECUR Benefits Overview

RECUR is committed to being a remote-first company, embracing remote work best practices and providing our team members comprehensive benefits, wherever they are located. We believe the best way for an employee to act like an owner is to be an owner, which is why we provide company equity to all employees.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns

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