The Community Investments and Partnerships (CIP) Regional Manager is responsible for developing, recommending, executing, and overseeing regional CIP strategy, with matrix accountability to regional executive leadership. This individual leads the collaborative selection and execution of all regional community investments; ensures alignment with CIP policy and processes, enterprise CIP strategy, and all applicable requirements and regulations; supports strategy-aligned employee community engagement; coordinates enterprise community touchpoints within their region; and facilitates high value, strategy-aligned company relationships with key community partners.

Essential Responsibilities/Accountabilities:

Level I:

Community Investments and Partnerships Strategy

• Develops and maintains comprehensive expertise in enterprise strategies and priorities that align to community investments and partnerships (CIP), including but not limited to quality metric improvement; advancing health equity; sales growth; diversity, equity, and inclusion; and identified CIP strategy focus areas.
• Develops and maintains comprehensive expertise in regional strategies and priorities that align to CIP for the assigned region.
• Develops and maintains comprehensive expertise in strategy-aligned community-based organizations (CBOs) within the assigned region, including but not limited to CBO background and purpose, customer status, employee board participation, and member utilization if available.
• With the guidance of regional leadership, develops and maintains proactive regional community investment strategy to drive and achieve enterprise and regional goals.
• Builds positive, collaborative relationships with internal and external CIP strategy stakeholders.

Community Investments and Partnerships Execution

• Develops and manages regional CIP budgets, as well as CIP reporting, analytics, program evaluations, and other key initiatives.
• Proactively identifies and develops regional opportunities to invest in programs that support regional and enterprise strategy, and that build partnerships with organizations that share our commitment to diversity, equity, and inclusion.
• Ensures regular meetings of a CIP policy-aligned investment review committee and leads the evaluation of regional requests for event sponsorships and program support.
• Ensures alignment of all regional investments to CIP policy and processes, LTHC governing board independence requirements, Blue Cross Blue Shield Association brand regulations, and enterprise CIP strategy.
• Accountable for coordinating execution of all regional community investments, including sponsorships, health program awards, and multi-year grants.
• Collaborates with accountable teams to facilitate execution of additional deliverables related to CIP sponsored events, e.g., advertising, event tabling.
• Collaborates with accountable teams to identify and facilitate internal/external communication of CIP stories that support strategies for corporate communications, marketing, advertising, public relations, and employee engagement and advancement of health equity.
• Regularly updates regional community investment management platform and ensures current and accurate information.
• Completes any additional required CIP reporting; responds to ad hoc information needs related to regional CIP.
• Creates annual CIP overview presentation for the LTHC Regional Advisory Board, and at the discretion of regional leadership, delivers or supports delivery of the presentation.

Employee Community Engagement

• Supports strategy-aligned employee community engagement through administering employee community board connections; facilitating engagement with community-based organizations for employee events such as volunteer days or Lunch and Learns; creating and delivering presentations for internal teams or Employee Resource Groups; and other similar activities.

Community Based Organization Coordination

• Provides a point of regional coordination for other corporate areas involved with community-based organizations.
• Identifies key strategy-aligned community partners, identifies key relationship owner within our organization as applicable, and facilitates positive relationships to further mutual goals.
• Represents the company and/or Regional President as needed at community-based events, meetings, or other opportunities to enhance brand image and advance enterprise or regional strategy.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Level II (in addition to Level I essential responsibilities/accountabilities):

• Initiates and executes improvements to advance the effectiveness of community partnerships within assigned scope, such as cross-departmental coordination and collaboration, ongoing analytics, or value story development.
• Contributes to the development of enterprise CIP strategy and effectiveness.

Level III (in addition to Level II essential responsibilities/accountabilities):

• Initiates and executes improvements to advance the effectiveness of community investments and partnerships across the corporation.
• Regularly reviews industry information and best practices related to community investments and partnerships and engages in professional development and collaboration with others in the field.
• Contributes to the development of less senior teammates and constantly seek opportunities to improve team functioning.

Minimum Qualifications:

Level I:

• Bachelor's degree required. In lieu of degree, a minimum of five years related experience.
• Experience working with a range of stakeholders, including healthcare providers and local community-based organizations.
• Exceptional interpersonal skills and professional presence, including demonstrated ability to form positive relationships within all areas of the organization, all levels of management, other Plans, and external stakeholders.
• Excellent written and verbal communication skills, including demonstrated ability to lead meetings and make effective presentations for internal and external groups.
• Excellent skills in organization, planning, and business process development; must be able to effectively implement multiple programs concurrently.
• Demonstrated proficiency with current office software products including Microsoft Office Products.
• Ability to retain composure under pressure and handle confidential information with discretion.
• Must be able to work independently or as part of a team.

Level II (in addition to Level I minimum qualifications):

• Minimum of three additional years related experience.
• Comprehensive knowledge of corporate structure, operations, and strategy.
• Excellent analytical skills, including experience collecting and analyzing program data to determine impact and return on investment.

Level III (in addition to Level II minimum qualifications):

• Master's degree or advanced level certification preferred.
• Minimum of two additional years related experience.
• Demonstrated ability to lead knowledge and discussion in internal and external forums around enterprise and regional CIPstrategy, community programs, and partnership impact.
• Must excel in presentation and communication skills.

Physical Requirements

• Ability to travel across the region for meetings and events.

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.

OUR COMPANY CULTURE:

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)