About the job
The Red Hat Marketing team is looking for an experienced Communications Operations Coordinator to join us in Raleigh, NC. In this role, you will work as part of a bright internal communications team. From the news of the day to narratives about business priorities and culture, you'll help us keep Red Hatters informed, engaged, inspired, and sometimes entertained, so that they know what's happening around them at Red Hat, why it matters, and how they can contribute. Red Hat has lots of messages to communicate, and it's our job to simplify, unify, and amplify the messages Red Hatters most need to know. As a Communications Operations Coordinator, you will focus on coordinating the timing and details.
What you will do

• Develop and hone the process for discovering and communicating internal-facing news, updates, and stories
• Oversee the intake process for internal communications requests as part of the enterprise communications process
• Facilitate regular meetings of communications strategists to sort, prioritize, and schedule messages for delivery via communications channels, including email, intranet, digital signs, and more
• Manage the internal communications editorial calendar
• Work with communications strategists to develop guidelines and standards that describe each enterprise channel and what type of communication goes into it
• Research and implement new ways to measure impact of communications
• Assist with special projects related to supporting Red Hat's communications channels like the intranet and digital signs
• Use metrics, both quantitative and qualitative, as insight to continuously improve the internal communications process
• Perform other work as assigned

What you will bring

• Experience working in a related field like project management, communications, marketing, or journalism
• Excellent people skills; ability to conduct thoughtful conversations, ask probing questions, and articulate next steps
• Ability to work on multiple projects simultaneously, manage time effectively, establish priorities, and communicate expectations to stakeholders
• Global experience (beyond North America) is a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.