Cloud Systems Administrator - (REMOTE) at SailPoint

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Cloud Systems Administrator
SailPoint, the industry leader in Identity Security, is seeking an experienced Cloud Systems Administrator who will be responsible for providing support and governance to critical internal infrastructure and applications hosted in cloud environments. Focus will be primarily in AWS. This is a professional level position and requires strong execution and analytical abilities. This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology. Candidate must have strong server, network, communication, and analytical skills. This position may need to travel internationally on occasion to our other offices.
Key Responsibilities
  • Deploy, operate, and support cloud infrastructure primarily utilizing AWS with some interactions with Azure, GCP and Skytap
  • Responsible for the ongoing maintenance, security, and availability of several applications based on business requirements and adhering to tight operations, security, and procedural models
  • Applies professional-level technical skill and judgement to provide non-routine technical support for computer/data center operations
  • Install, configure, upgrade, tune, and troubleshoot server and non-desktop computer hardware, software, systems, and other resources in a physical or virtual datacenter
  • Monitors, tracks, and records system performance and utilization metrics
  • Communicates highly technical information to both technical and non-technical personnel
  • Automation of tasks using scripting and configuration management systems
  • Participation in the development of information technology and infrastructure projects
  • Document and thoroughly understand the application architecture and system configuration across platforms
  • Determine the root cause of an outage, duration, and recommendations or steps to resolve issues
  • Respond to general inquiries
  • Resolve incidents and problems to meet operational service level agreements
  • Implement change requests and meet project deliverables within defined guidelines for assigned tasks

Education / Experience Required
  • Bachelor's degree in Computer Science/Engineering or equivalent relevant experience
  • Three or more years of experience working as a Systems Administrator in an enterprise environment
  • Must have at least 1 AWS Associate or Professional Certification (i.e. Solutions Architect, SysOps Administrator or better)
  • Two or more years scripting capability using Teraform/Jenkins to develop AWS, GCP, or Azure environments as code
  • One or more years of experience using AWS Control Tower to govern multiple accounts and tenants.
  • General understanding of networking, firewalls, load balancers, and databases
  • Individual should be self-motivated with the ability to work independently and learn new technologies
  • Sound planning, organizational and problem-solving skills
  • Excellent oral, written, and interpersonal skills with ability to communicate effectively with technical and non-technical individuals
  • Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
  • Ability to work after hours including weekends and night when required with occasional travel

Due to the nature of this role, US Citizenship is required
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
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