Job Description As an experienced Project Execution professional in our Customer Success team, you thrive at managing complex technology programs that have far-reaching implications for stakeholders throughout the firm. You have a strong grasp of the big-picture - namely, how technology can help achieve business goals. You have a keen ability to establish priorities, manage resources and expectations, and engage and collaborate with cross domain subject matter experts to drive positive outcomes, In this role, you'll draw on your people and process skills to manage strategic initiatives that span our cybersecurity technology portfolio and have firm-wide implications on our cloud modernization journey. You'll lead these projects from initiation through implementation, establish project requirements, priorities, and deadlines and ensure that relevant risk and architecture requirements are in place. You'll serve as the interlock with key stakeholders across the firm to help deliver the best possible results. This role is rooted in project execution - not just project management. It's a terrific opportunity to develop your leadership skills and make lasting connections throughout JPMorgan Chase & Co.
Key requirements:• BS/BA degree or equivalent experience• Experience managing multiple technology related projects supporting one or more business areas• Working knowledge of cybersecurity technology, experience with cloud environments and agile project management methodologies• Outstanding communication and interpersonal skills, with keen attention to detail and ability to present professionally and accurately• Proactive self-starter, comfortable working independently and able to consistently deliver high quality results under pressure• Strong time management, able to multitask and manage complex work plans and conflicting priorities• A customer-centric problem solver able to think strategically and identify opportunities to enhance existing processes• A proven collaborator and negotiator able to build relationships with high-performing teams and individuals to accomplish common goals
Key responsibilities:• Work with LOB leads to identify modernization initiatives, ensure plans are aligned, milestones are tracked including any blockers, risk or issues, shared LOB touchpoints and dependencies• Coordinate multiple teams spanning Information Security Managers (ISM), product teams, control domain authorities, oversight groups, and others to manage key deliverables and milestones• Ensure stakeholder engagement, accurate and detailed status updates, and issue escalation to the broader organization and other senior leaders• Analyze large sets of data, identify themes and present back to leadership for planning purposes• Leverage existing and new communication channels to publicize key achievements and risk visibility
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team
The Cybersecurity & Technology Controls (CTC) team at JPMorgan Chase aligns the firm's cybersecurity, access management, technology controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to keep the firm safe, stable, and resilient. As part of CTC's Enterprise Security Technology team, our portfolio empowers developers to deliver secure code faster. Our best-in-class capabilities enable secure cloud adoption that meets customer and control objectives through automation and streamlined processes. The Customer Success team provides program management and service delivery resources to support key line of business initiatives, increase cloud adoption and reduce user friction points.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.