Clinical Trial Lead

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About Us

Reify Health is paving the way to faster, predictable, and more accessible clinical trials. Through its business entities, StudyTeam and Care Access, the company provides best-in-class trial optimization software and transformative clinical trial infrastructure that delivers research directly to more healthcare providers, communities, and patients wherever they are. Through partnerships with top biopharma companies, thousands of research clinics worldwide, and leading healthcare & community organizations, Reify Health is helping bring new medicines to patients faster, one trial at a time.

Our Clinical Trial Leads hold the crucial role of leading our clinical trials alongside our Sponsor partners, as well as managing and developing Clinical Trial Associates. Clinical Trial Leads are responsible for ensuring each and every trial we run is managed successfully as we pave the way to run faster, predictable, and more accessible clinical trials.

What You’ll Be Working On
  • Driving customer success at the clinical trial level including:
    • Plan, execute, and manage the successful implementation and ongoing usage of our StudyTeam product on clinical trials across a broad spectrum of phases and indications
    • Own the sponsor partner relationship, as well as the project management with counterparts in site engagement, ensuring the success of usage of our product on each trial you manage
    • Introduce our product to sponsors around the globe to help maximize the value they get from our product when they use it
  • Bring customer and user feedback to our Product and Design Teams and help them translate the feedback into features that delight our users and create unique value for our customers
  • This is a leadership role with management responsibilities
What You Bring to Reify Health
  • 5+ years of work experience in a related customer-facing role at a fast-growth enterprise software company - ideally in healthtech.
  • Prior experience in customer facing activities including:
    • Onboarding new customers
    • Developing and executing on a customer success program
    • Developing and executing on programs to drive utilization of a new product
  • Proven experience building and maintaining strong internal and external relationships, including Enterprise level customers.
  • Prior experience with people management, performance reviews and professional development
  • A passion for customer success that results in consistent care for our customers and championing their long-term success
  • A passion for improving healthcare and an informed desire to join a scaling organization
  • Prior experience working within a high-growth environment – you are comfortable with ambiguity and find no job too big or small
  • Excellent organizational and presentation skills, impeccable attention to detail, strong collaboration skills
  • Extensive experience working with Excel and PowerPoint
  • We hire high ceiling candidates. We don't expect perfection, but we do expect that you give your best effort every single day. You’ll be able to expect the same from all of us.

We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, sex, religion, color, national origin, gender identity, age, marital status, veteran status, or disability status.

NoteReify Health is unable to sponsor work visas at this time. If you are a non-U.S. resident applicant, please note that Reify works with a Professional Employer Organization.

For a detailed overview of Reify Health's privacy policy, please visit www.reifyhealth.com/privacy-policy.

More Information on OneStudyTeam
OneStudyTeam operates in the Biotech industry. OneStudyTeam was founded in 2012. It has 300 total employees. It offers perks and benefits such as Friends outside of work, Eat lunch together, Intracompany committees, Daily sync, OKR operational model and Team based strategic planning. To see all 3 open jobs at OneStudyTeam, click here.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
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