Client Success Manager at SmartFinancial
Boost your career with one of the hottest tech companies in OC. SmartFinancial is a leading insurance technology company working on building tools to make insurance better, simpler and more effective. If you want an opportunity to earn over $100k/year and be a part of one of the fastest growing insurance tech companies, then read on...
We are seeking the BEST Talent in OC to become an integral part of our team! As a member of our Account Management team you will manage and build relationships with our insurance agency clients.
- Develop and strengthen relationships with assigned accounts.
- Handle 100-150 calls/day
- Schedule and go through demos of our product
- Reach agreed upon revenue targets based on client retention by deadline
- Investigate and resolve customer issues and complaints
- Network and build relationships with client base
- Operate as the lead point of contact for any and all matters specific to your customers
- Maintain, grow and optimize existing accounts for revenue through discovery, communication, and rapport building
- Identify products that best fir each client's individual needs.
- Consistently follow-up with clients to ensure customer satisfaction, consult on new features, and provide a best-in-class customer experience.
- Previous experience in sales and/or account management
- Strong phone and personnel skills
- Strong negotiation skills
- Deadline and detail-oriented
- Ability to build rapport with clients
WHAT WE OFFER
- Base plus Commissions and Performance Bonuses
- 401k with Company Match
- Company sponsored Health Insurance plans
- Employee Referral Bonus
- Extensive Paid Product training
- Daily/Weekly cash giveaways
- Advancement opportunities - we promote within
- Free Snacks, Red Bull, and lots of Coffee
- Arcade Games (1000+ old-school games)
What it's like to work at SmartFinancial:
- World Class Training
- No Cold Calling (Working with existing clients)
- Utilize the Technology, Games and Other Toys Around the Office
- Take Time to Enjoy a game of ping pong with your team mates
- Be a Part of a Supportive and Dedicated Team
- Be able to Have Fun and Work Hard at the Same Time
- Work in a Dynamic, Energetic Environment
BECOME PART OF A GROUND FLOOR OPPORTUNITY THAT WON'T LAST LONG.
Earn a Competitive Base salary, plus unlimited COMMISSIONS based on your performance.
This position is only for ambitious people who have the desire to advance their career while contributing to the company's success.