Client Service Associate at Principal Financial Group (Des Moines, IA)

| Des Moines, IA
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Responsibilities

As a Client Service Associate in our retirement division, you'll grow and maintain positive relationships with our clients, while servicing their requests through email or phone. To be successful, you'll have excellent communication skills, be highly organized and have strong prioritization skills to independently balance your workload.

Your day will be filled with:
  • Ensuring profitability for all partners and retirement plan clients through effective relationship management.
  • Collaborating with retirement plan service representatives and marketers to improve relationships between customers and the company.
  • Delivering accurate and timely retirement plan administrative and marketing services.


Qualifications

  • Bachelor's degree or equivalent experience required.
  • Strong written and verbal communication, interpersonal, basic math, organizational, reading comprehension, interpretation, and negotiation, analytical and problem solving skills.
  • Ability to learn basic knowledge of plan and contract documents, manuals, procedures, and company products and services.
  • Experience with retirement plans preferred.


Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range

$36600 - $70800 / year

Additional Information

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers and https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants

Investment Code of Ethics

For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees - individually and all of us together. Explore our core values, benefits and why we're an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

LinkedIn Remote Hashtag

#LI-Remote
More Information on Principal Financial Group
Principal Financial Group operates in the Fintech industry. The company is located in Des Moines, IA. Principal Financial Group was founded in 1879. It has 18000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 75 open jobs at Principal Financial Group, click here.
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