Client Relationship Specialist (Remote, US)

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Overview of Position

The Client Relationship Specialist will act as forward-thinking analyst providing support to our clients and Client Managers through trending, analytics and forecasting. New Covid labs with tremendous growth need additional reporting support

What will I be responsible for in this job?

  • Monitor clients' accounts receivables, claim denials, and payor activity to identify trends and proactively position clients for profitable futures
  • Develop and execute internal action plans that will improve key performance indicators by leading initiatives with over 300 team members
  • Build SAP Business Objects reports that utilize big data to communicate a story to high level executives



What are the requirements?

  • 5+ years of revenue cycle management or analytics experience
  • EDUCATION: Degree or equivalent experience



What critical skills are needed for you to consider someone for this position?

  • Advanced skills in MS Office Suite especially MS Excel
  • Excellent verbal and written communication skills



What other skills/experience would be helpful to have?

  • Excellent time management skills
  • Business objects experience
  • Medical Billing experience
  • SAP Business Objects (BPI) experience



How much should I expect to travel?

  • 10% travel requirement



Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

More Information on Change Healthcare
Change Healthcare operates in the Healthtech industry. The company is located in Nashville, TN. Change Healthcare was founded in 2007. It has 8519 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at Change Healthcare, click here.
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