Client Manager (Remote) at Buyers Edge Platform

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Who are we?

Buyers Edge Platform’s hospitality focused division, Source1 Purchasing, specializes in cost-advantageous contracts and technology-focused procurement for the lodging, gaming and entertainment industry. We work with some of the top hospitality brands in North America. Some of our many clients include Best Western, Radisson Hotel Group, El Toro, Cinepolis, Jungle Island, MGM, PGA Tour, Rapids Water Park, San Diego Zoo, and Red Robin. We help our clients improve profitability. Our focus is on supporting the hospitality industry with a team of industry specialists, state of the art technology, market data and billions in buying power.

We all feel committed and passionate about our mission: to keep our clients thriving by improving their productivity and working to improve the quality of their products at a better price. We grew organically and still keep an entrepreneurial spirit, but also maintain a balance by working together as a team in a fun and fast-paced environment.

Who are we looking for?

Source1 Purchasing is seeking to hire a new Client Manager! In this position, you will be responsible for managing new and current accounts. You will work closely with clients to add additional account revenue by adding new programs. You’ll manage accounts in conjunction with the Sales team and be a key piece in a team driven culture. This position requires high energy and strong interpersonal skills, as communication within the team and with clients is crucial.

This position will ideally be based near one of our Lake Worth, FL; Fresno, CA; New London, CT or our Waltham, MA offices, but can also be based remotely.

Essential Duties

  • Keeps the Client Management team updated with Manufacturer events, target lists and open opportunities.
  • Manage client involvement in various events across all brands, working closely with the Director of Client Relations and the marketing team
  • Meets with the Salesforce team to help organize and educate team on new processes
  • Keeps the CM dashboard relevant and makes sure to work on any additional efficiencies
  • Fulfills all duties of the Client Manager job description.
  • Responsible in the training and coaching new client managers
  • Provides guidance to fellow client managers, see’s through any issues and documents any potential areas of improvement.
  • Responsible for Quarterly reviews and have one on one meetings with the CM team they manage
  • Assists with the client management budget and keeping CMs on track for hitting those numbers
  • Work with Client Operations team on issues and how to work with CM team on correcting
  • Organizing program refreshers for the team to be kept up with the most current events and what the latest updates are
  • Works with the Beyond Prime Manager to keep SOURCE1 up to date on all added value/Beyond Prime programs offered to clients/leads.
  • Helps decide and coordinate the monthly touchpoint with the CM & AE Team

Requirements

  • 4-year Bachelors’ degree required
  • Hospitality experience is a plus
  • Efficient, detail oriented, and well organized
  • Have strong communication and relationship management skills
  • Excel in explaining complex information in ways that are easy to understand.
  • Want to be part of a small team that’s motivated by helping others and serving the best interests of our clients
  • Like to work hard and have a thirst for knowledge with a “do what it takes” attitude
  • Are flexible and thrive in fast-paced work environments
  • Aspire to a successful career in the food and beverage industry
  • Crave an environment where you can develop professionally and personally

What’s in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also have half-day Summer Fridays!

Source1 Purchasing welcomes all.

Source1 Purchasing is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status.

More Information on Buyers Edge Platform
Buyers Edge Platform operates in the Analytics industry. The company is located in Waltham, MA. Buyers Edge Platform was founded in 2018. It has 171 total employees. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, 401(K), Generous PTO. To see all 38 open jobs at Buyers Edge Platform, click here.
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