Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. 

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. 

Job Description

The Retail Collaboration team in NielsenIQ facilitates effective collaboration between our retail and manufacturing clients, leveraging Nielsen data and analytics. Using the latest cloud based technology - Nielsen Connect - you will be joining one of the fastest growing teams in Nielsen that is reshaping the way that retailers and their manufacturing partners work together to drive mutual growth. 

You will be joining a rapidly growing team tasked with selling and supporting a large variety of programs that utilize multiple sources of data across a diverse set of retail accounts. As part of the Client Success team, you will be analytically curious and passionate about creating value for our clients, and take on a leadership role in servicing our clients.

Job Overview 

The Client Manager, Retail Collaboration, will join this team to support collaborative programs that manufacturers and retailers participate in. This analytically experienced person will work across multiple clients and internal teams to ensure that the collaboration programs are working effectively. As an CM, this person will have a high degree of senior exposure and autonomy in managing accounts and be relied on to drive client satisfaction and program renewals.

Responsibilities: 

· Lead client interaction on key retail collaboration accounts 

· Work with users of the tools and analytics on manufacturer and retail teams 

· Work closely with internal Nielsen teams including other account teams and deployment/training resources 

· Uncover and resolve needs for deeper client interaction 

· Generate examples of best practice and ROI generation 

· Strive for high renewal rates and expansion of services bought into 

· Travel is an important part of this role, enabling work with clients in person 

Qualifications

Qualifications 

· 4+ years of experience in analytics & client management in CPG/Retail 

· Skilled & polished communicator, both written and verbal 

· Demonstrated record of creating and growing revenue 

· Strong knowledge of marketing research, technology, and general business models. 

· Bachelor's Degree or equivalent business experience required. 

· Extensive experience in application of Retail and CPG reporting and analytics 

· Preferred candidate has intimate knowledge of POS and Panel data 

· Ability to think analytically and leverage available assets to demonstrate a return on our clients’ investment 

· Outgoing confident individual who is comfortable presenting to a range of clients 

· Experience working with complex client relationships and client issue resolution 

· Ability to work collaboratively with internal & external teams 

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.