Client Manager

| Chicago, IL | Remote | Hybrid
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Company Description

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved? At Nielsen, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business.

At NielsenIQ, you will work face-to-face with manufacturing clients and use NielsenIQ solutions to help find the right assortment, track trends, guide pricing strategies, and enable your clients with the tools they need to grow at Retailers. Every day brings a new challenge working in the fast-paced CPG environment. Be curious. Be collaborative. Be forward-thinking. Join the NielsenIQ Team and work with our clients as a consultant, a problem solver, and the voice of NielsenIQ at our clients.

Job Description

The Client Manager is responsible for sales activities for assigned clients/opportunities. Sales activities may include identifying new opportunities, preparing materials for client sales meetings, conducting client sales meetings, managing next steps for opportunities, supporting closure of sales, timing of deals, and deployment & support of sales assets. This position will partner with manufacturer client teams and associated retail teams to execute sales plans and achieve sales targets set.

As a Client Manager you will be responsible for:

  • Supporting development of a Sales Plan for assigned clients/sales target

  • Achieving established sales target by managing disciplined action plan for opportunities you support

  • Supporting the team on updating opportunities to have current status of opportunity pipeline

  • Building supporting materials for client proposals, insightful analyses, and actionable recommendations to address key client business issues

  • Maintaining an understanding of client stakeholders and building client relationships with key players

  • Transferring client feedback and market desires to product teams in support of solution enhancements

  • Monitoring client contracts to ensure correct and timely delivery of services and contract renewal timelines

  • Full understanding of Nielsen portfolio and inter-connectivity of different solutions & collaboration assets including, but not limited to, assortment studies, pricing elasticities & price/promotion modeling

  • Working collaboratively with Client Headquarter teams & Retail teams to ensure all work is connected to client business issues, is delivered on-time, and focused on outcomes

  • Partner with clients to understand their strategic priorities and align on retailer-focused projects which drive their business results


Qualifications

General Skills

  • Consultative selling with experience across data-driven solutions

  • Have a "Hunter Mentality", readiness to become acclimated quickly, and strong motivation to hit annual and quarterly sales goals

  • Skilled & polished communicator, including client presentations 

  • Strong people leadership skills with ability to coach & mentor sales team & inspire creative solution selling

  • Strong logic, deductive reasoning, problem solving and critical thinking skills

  • Experience working with complex client relationships and client issue resolution

  • Able to work collaboratively with internal & external teams

  • Strong sense of urgency and accountability to deliver against quarterly & annual financial targets

  • Be comfortable leading the sales process start to finish, and closing deals with both long & short sales cycles

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

More Information on NielsenIQ
NielsenIQ operates in the Big Data industry. The company is located in Chicago, IL. NielsenIQ was founded in 1923. It has 40000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Open office floor plan and Flexible work schedule. To see all jobs at NielsenIQ, click here.
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