Client Executive at Thomson Reuters (Ann Arbor, MI)

| Ann Arbor, MI
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Our team is responsible for helping both new and existing customers make informed business decisions to better manage the ever-changing business ecosystem through our highly specialized information-enabled software and tools for Tax & Accounting professionals. Our software products drive productivity, data, content and research capabilities through world-class AI and machine learning. We measure our success by achieving new sales and retention targets as well as achieving high customer and employee satisfaction scores.

If you want to be a part of a high performing sales organization and have an immediate impact, apply today!

About the Role

In this opportunity as a Client Executive, you will:
  • Focuses on driving retention and achieving renewal targets by engaging existing customers
  • Consults with customers to understand their needs and goals and partners with them to identify opportunities to meet/exceed customer needs and provides the right solutions to address those needs, and improve operations
  • Covers higher complexity deals, including on-going proactive outbound engagement
  • Identifies the best virtual channel for engagement with customers
  • Validates customer needs, shapes product plans and drives deals to close
  • Addresses client cancellations / concerns - consultant with clients to align client value to cost / negotiate solutions
  • Supports in developing and executing territory growth strategies
  • Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
  • Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory
  • Uses an automated and insight-driven Salesforce workflow to progress deals


About You

You're a fit for the role if you have/are:
  • Bachelor's degree is preferred
  • Three or more years of consultative sales experience
  • Communication
  • Building Relationships
  • Closing Skills
  • Dealing with Challenges
  • Influence & Persuade
  • Negotiation


What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • COVID-19 Response: Currently many of our employees are working within a hybrid environment consisting of in-office and remote work and following local COVID-19 bylaws and guidelines.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more


  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
  • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
  • Purpose Driven Work: We have a superpower that we have never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  • Compensation: Base salary and variable compensation that is related to your success


#LI-KP2

COVID-19 Vaccination Status Information Requirement (US employees only):

Thomson Reuters is committed to ensuring the continued safety of our employees in regards to Covid-19. While vaccination is not required for consideration or employment at this time, to inform our site planning and policies, we require all Thomson Reuters employees to verify their vaccination status upon starting with the Company.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.
More Information on Thomson Reuters
Thomson Reuters operates in the Information Technology industry. The company is located in Eagan, MN, Ann ARbor, MI, New York, NY, Carrolton, TX and Culver City, CA. Thomson Reuters was founded in 2008. It has 40397 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 99 open jobs at Thomson Reuters, click here.
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