Clearance Requirement: A current, active TS/SCI CI Polygraph security clearance is required.
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The Operations Strategic Support Unit plays a fundamental role in enabling efficient business and program execution – from technologies and investments to supply chain, manufacturing and test operations, facilities management, and information technology services.
Cleared Senior Voice Network Administrator - VOIP
What You’ll Do:
- Administer the unified collaboration network infrastructure.
- Utilize expert knowledge of the following platforms to ensure stable operations throughout the enterprise:
- Unified Collaboration infrastructure including Cisco Unified Communications Manager, Cisco Unified Contact Center Express, Cisco CUBE session border controllers, and voice gateways
- Video conferencing and IP-based voice and collaboration technologies including Cisco WebEx and Microsoft Teams
- Unified Communications network protocols including SIP, RTP, and voice and video codecs – G.711, G.729, H.264, H.265
- Network monitoring, troubleshooting, and reporting
- Serve as the highest escalation point for collaboration related incidents.
- Assist in establishing and adhering to standard processes and documentation.
- Define and implement standards in accordance with industry best practices.
- Execute advanced troubleshooting skills to address stability objectives.
- Provide technical direction to other team members.
- Take a leadership role on new technology design and implementation.
- Create and execute detailed implementation plans for new and existing technical solutions.
- Maintain a regular and predictable work schedule.
- Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
- Perform other duties as necessary.
What You’ll Need:
- Related Bachelor’s and 8 or more years of related experience; or HS Diploma and 14 or more years of related experience.
- Each higher-level degree, i.e., Associate’s, Bachelor’s Degree, Master’s Degree or Ph.D., may substitute for additional years of experience.
- Related certifications may count towards years of related experience.
- Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
- Experience with Cisco Unified Collaboration Infrastructure and Technologies including:
- Cisco IP Phones
- Unity Connection
- Video Conferencing
- Experience with voice signaling and call control protocols.
- Experience with Cisco WebEx and Microsoft Teams.
- Experience with both TSG and ViPer Phones.
- Experience with Emergency Responder.
- Experience with Cisco routers and switches.
- Experience with Azure and AWS preferred.
- Experience with Cisco ISE preferred.
- A current, active TS/SCI CI Polygraph security clearance is required.
- Work is performed in an office environment, laboratory, cleanroom, or production floor.
- Travel and local commute between Ball campuses and other possible non-Ball locations may be required.
Verification that your current security clearance or government customer access meets the requirement for this position will be required.
Relocation for this position is not available.
Compensation & Benefits:
- HIRING SALARY RANGE: $105,500 - $145,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
- This position includes a competitive benefits package. For details, copy and paste https://bit.ly/3pNSnxv into your browser or visit our careers site.
US CITIZENSHIP IS REQUIRED
Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.