Claims Specialist I-2
This is not a remote position.
As a leading insurance and financial services company focused on meeting the evolving need of public K-12 teachers, we are growing rapidly and have a number of exciting positions available right now, including a Life Insurance Claims Specialist I located in Springfield, IL. .
JOB SUMMARY:
- Support processing of claims for life insurance and retirement products.
- Verify policy information arid prepare file for examiner review for appropriate payment of life and retirement proceeds.
- Demonstrate and apply knowledge of industry requirements for payment of life insurance and retirement benefits, in accordance with SOP guidelines, state, IRS, FINRA and SEC regulations, claim administration practices and policy/contract provisions.
- Consult with legal and tax business partners in a professional manner regarding claim issues.
- Execute Horace Mann Claims Promise Fulfillment process for agent benefit delivery.
- Knowledge of products, systems, and software including AIMS, VPAS, CK4, VIP Doc View, CSWD, Web
- Transactions, Page Center, Cyberscribe and Microsoft Office.
- Part of a flexible work group to maximize workflow efficiencies and ability to operate in a fast paced, standards driven, customer focused environment, while effectively utilizing telephony and claims administration systems.
- Support complex/advanced projects or tasks
- Strong claims knowledge and claims administration system functionality
- Ability to review, prepare and make recommendations for denial or payment of contestable claims, including preparation for chief underwriting and legal review
- Knowledge to conduct preliminary review and provide recommendation for acceptance or denial of Life Waiver of Premium Claims or Ability to perform 1099 balancing process for death claims Provide input and assist with updates to SOPs, team documents/resources
- Knowledge of multiple lines of business or all transactions in the unit Ability to assist management with quality and audit reviews Benefit approval authority for claim payments up to $100,000 Mentor new employees
MINIMUM REQUIREMENTS:
- Bachelor's degree or equivalent work experience;
- Insurance and financial services industry experience;
- Ability to communicate complex messages to sophisticated audiences in a diverse range of venues;
- Ability to travel up to 10%.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Must be able to work in the United States without Employer Sponsorship
#VIZI#
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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