Claims Regulatory Compliance Technician

| Hybrid
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Job Band: 160
Location: CHI
Job Summary
Under general supervision, develops and maintains all documentation required for rate and form filings. Assures consistent and accurate submission of regulatory filings with state departments of insurance, and supports all staff in regulatory filings activities. Under minimal supervision this position is responsible for the administration and execution but not limited to the processing of the Adjuster Licenses.
Essential Duties & Responsibilities

  • Assembles state filing forms, rates, exhibits, statistical and supporting materials in the review and approval of policies.
  • Remains externally focused while monitoring the state filing process to ensure customer satisfaction and compliance. Develops and distributes regular filing status reports for internal Company distribution per departmental guidelines.
  • Accountable for updating and maintaining state filing tracking system and internal department processing system.
  • Process filings via industry automation tool and manage the transfer of funds in support of these filings.
  • Receives and distributes bulletins and notices regarding state filing.
  • Performs bookkeeping of miscellaneous and regulatory state filing expenses.
  • Coordinates projects as assigned.
  • Participates and collaborates with team in interdepartmental meetings.
  • May perform research in response to State Department of Insurance inquiries.
  • May suggest modifications or additions to filing materials and may draft basic contract language.
  • Responsible for the administration and execution but not limited to the processing of the Adjuster Licenses.


May perform additional duties as assigned.
Skills, Knowledge & Abilities

  • General knowledge of the insurance industry, the business unit and products.
  • Strong working knowledge of filings forms, regulations and postings.
  • Ability to work independently as well as in a team environment.
  • Strong written and verbal communication skills.
  • Strong organizational skills including ability to prioritize and coordinate multiple projects.
  • Solid computer skills including Microsoft Office Suite and other business related software systems.


Education & Experience

  • Associates degree or equivalent.
  • Typically a minimum two years relevant experience.


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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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