Claims Consultant - EMTC at CNA

| Miami, FL
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Job Summary
Individual contributor responsible for overall management of highly complex environmental, molestation and abuse, and mass tort claims. Reviews insurance coverages, investigates and analyzes liability and damages and develops resolution strategy, including negotiating settlement. We will consider an experienced candidate with a strong commercial general liability background.
Essential Duties & Responsibilities
  1. Negotiates highly complex settlement packages, cost share agreements, sets direct reserves and authorizes payment within scope of authority, settling claims equitably and ensuring timely issuance of disbursements.
  2. Makes recommendations on claims handling policy and processes to management.
  3. Manages all types of investigative activity on claims to include contact with insureds, witnesses, experts, agents, etc. as well as assess opportunities for risk transfer.
  4. Coordinates discovery and litigation strategy with attorneys, including managing complex relationships with multiple parties (i.e. defense and coverage counsel, carriers, etc.).
  5. Partners with other business groups including reinsurance, law department, operations, legal services and underwriting.
  6. Maintains compliance with state/federal regulations. Stays current with legal and industry trends.
  7. Collaborates closely with leadership and teammates in the development and reporting of claim strategy and developments.
  8. Works with external parties including the insured, broker, defense counsel, other carriers in the management of claims.
  9. May be responsible for special claims projects and presentations.

May perform additional duties as assigned.
Reporting Relationship
Director or above.
Skills, Knowledge & Abilities
1. Senior level knowledge of claims and insurance industry theory and practices.
2. Advanced technical and product expertise, claims resolution and knowledge of insurance, and claims principles, practices and procedures.
3. Strong interpersonal communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
4. Advanced analytical and problem solving skills with the ability to manage and prioritize multiple projects.
5. Ability to deal with ambiguous situations and issues.
6. Creativity in resolving unique and challenging business problems.
7. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
1. Bachelor's degree or equivalent experience. Professional designation preferred.
2. Typically a minimum eight years claims experience focusing on commercial general liability, environmental claims or mass tort.
3. Licensed in required states.
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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available

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