About Eden Health

Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering relationship-based collaborative care. With this model, our clients have healthier workforces, increased productivity, and reduced healthcare costs. We are committed to diversity, equity, and integrity, and our teams reflect this. Our hope at Eden Health is to create an environment where each person can do the best and most important work in their careers.

What you will be doing

As the Chief Technology Officer, you will lead the technology strategy and development as an experienced, collaborative, and hands-on member of the Executive Team. Reporting directly to the CEO, you will lead the Product Engineering, Security, Quality Assurance, Reliability, and Technical Operations teams. You will oversee the development and design of technical systems and architecture, the foundation of Eden Health’s mission to create a world where every patient has a relationship with a trusted healthcare provider. You will collaborate closely with Product Management, Product Design, and other stakeholders to improve our software development cycle and ensure that milestones and timelines are met consistently and predictably. As CTO, you will drive the development of innovative software that patients love and have never experienced in healthcare before.

Our leaders are passionate about providing a great user experience and want to see their work improve people’s lives. As a member of the technology team at Eden Health, you will meet directly with your stakeholders and users, and work with designers, product managers, and other engineers, to find solutions and features to make Eden Health a better place to be a patient or a clinician. In our dynamic environment, our leaders are excited to jump into the many opportunities we have to improve how healthcare works, supported by a collaborative group of people who are passionate about solving important, real-world problems.

What success looks like

• Work with the executive team to define and lead the technology vision and strategy for the company
• Ensure alignment between the company vision/strategy and product/service offerings
• Oversee the design, implementation, and maintenance of technical architecture and technical systems in support of the company’s goals and strategic objectives
• Promote engineering excellence and best practices across teams, foster an environment of innovation, establish a high frame of reference, and fight mediocrity
• Refine the company’s software development process, in concert with product management, product design, and other stakeholders, to improve software quality, and development velocity
• Routinely engage with Director, VP, C-level executives and governing boards for large customers, as well as their consulting partners
• Ensure that regulatory, contractual, and strategic standards are met regarding privacy and security 
• Oversee the development and integration of high-performing quality assurance and reliability tools, teams, and processes
• Ensure systems and system components have best-practice, appropriate, and robust monitoring and analytics in place
• Lead a world-class hiring process to recruit excellent technical talent at both individual contributor and manager levels
• Hire, develop, and mentor excellent engineering managers 
• Provide executive level management of security best practices and regulatory requirements
• Be current on new industry trends, technologies, and software development
• Manage Eden Health’s Director of Security and ensure the company’s technical processes and services comply with all requirements, laws, and regulations and the timely initiation and completion of security and compliance audits or other regulatory requirements
• Develop and implement a budget for growing our technology functions and improving or maintaining infrastructure systems

What you will bring

• Ability to set and communicate an exciting, compelling, and ambitious technology vision
• Experience building and leading world-class technology development teams and processes across geographies
• Proven ability to attract, hire, manage, and mentor excellent technical talent, especially for niche roles
• Ability to skillfully manage, develop, motivate, inspire and direct others to meet ambitious goals or deadlines within a fast-paced and dynamic, entrepreneurial environment
• Deep understanding of interconnected systems and the cost, performance, and strategic implications of making particular architecture choices
• Experience leading and implementing security and compliance programs in one or more regulated industries, such as healthcare or finance
• Excellent leadership, team building, and management skills
• Proven ability to interact and communicate with both internal and external senior C-level executives
• Outstanding written and verbal communication skills, including the ability to give presentations to a wide spectrum of audiences, both internally and externally
• Highly collaborative approach with a team-first orientation; flexible in personal interactions at all levels of the company
• Creative, strategic and thoughtful “hands-on” leader with “can-do” leadership approach.
• Results and goal-oriented with the ability to demonstrate excellent judgment, solution orientation, and appropriate level of risk-taking
• Exceptionally strong leadership profile with executive presence and passion for the mission
• Experience architecting, managing and configuring infrastructure in a cloud-based environment
• 10-15 years in software development - 7+ years in a technical leadership role developing commercial software applications
• Experience in a fast-paced, startup (or startup-like) environment and experience
• Experience leading DevOps, Continuous Development, Continuous Deployment, Continuous Integration and Quality Assurance programs
• Strong experience in managing resources (employees, vendors, equipment, dollars, and time) in compliance with approved budgets and in balancing relative project priorities and accountabilities of direct reports
• Proven track record in setting, monitoring, and exceeding software development velocity goals and/or deadlines

Why Eden Health?

• Remote first company and culture 
• Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
• Competitive salary and equity compensation package
• Medical, dental, and vision insurance and commuter benefits
• Learning and development budgets to help you grow and bond with your team 
• Positive, inclusive, supportive culture cheering you on your journey
• Strong and quickly growing client base of America’s leading employers

While the majority of Eden Health positions are remote-first, we are a company that values building trusted relationships. To achieve this we have programming and events which require us to be in person, including team and company-wide meetings. To ensure everyone's safety, we require all employees to be fully vaccinated against COVID -19, subject to reasonable accommodations for medical conditions or sincerely held religious beliefs. If you have additional questions, your Talent Partner will be able to answer them.

Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. jsmith@edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.