Chief of Staff at Wheel (Remote)

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Wheel is the health tech company powering the next generation of healthcare. The entire healthcare industry is racing to serve patients online, but outdated business models, technologies, and mindsets are continuing to get in the way. We pioneered a new way for companies to build and scale virtual care. 

Instead of starting from scratch, companies can leverage Wheel’s virtual care platform and nationwide clinician network to develop a virtual care service — bypassing the 15 months and $15 million it can take to build from the ground up. Today, Wheel powers the most innovative companies in healthcare today, including digital health companies, clinical lab networks, retailers, traditional healthcare providers, and tech companies.

We’re a team of experts and innovators working together to solve some of healthcare’s most challenging problems in order to put great care within everyone’s reach. We’ve raised $216 million in funding and backed by top investors including Lightspeed Venture Partners, Tiger Global, Coatue, CRV, Tusk Ventures, Salesforce Ventures, and Silverton Partners. 

In the last year we’re proud to have been named:

  • Forbes Next Billion Dollar Startups 
  • Built In’s Best Remote-First Places to Work
  • CB Insights Digital Health 150 
  • Business Insider 30 Leaders under 40 Changing Healthcare 

We’re looking for people to join our team who share a passion for making a positive difference in healthcare and feel connected to our core values. 

Position Summary:

In this role, you will serve as the CEO’s trusted advisor to help the company perform at the highest level. You’ll assist in driving our annual planning process, our quarterly board reviews, evaluate the efficacy of processes across the organization, reporting on the health of the industry, incubate new initiatives, and report all your findings in a clear and concise way to our CEO & Founder as well as our Leadership team. You’ll work across the organization to share important information, and ensure tight alignment on company goals and OKRs.   

This is a great role for a deeply strategic and organized person to join the leadership team, and be a right hand to our CEO. 

You must be a clear communicator, strong collaborator, able to sort through ambiguity, willing to work in a fast paced and unpredictable environment, and enjoy solving problems at any scale, tenaciously.  

Responsibilities:

  • Develop intimate knowledge of Wheel’s business and organization in order to strategically connect the dots for and with leaders as well as internal and external stakeholders.
  • Assist CEO on key initiatives, spanning across departments, to meet our growth objectives.
  • Collaborate cross-functionally to drive the strategic planning process ending with an org-wide set of initiatives and objectives and key results OKRs.
  • Develop a process and cadence of reviewing our strategic objectives and associated initiatives that highlight required adjustments (monthly and/ or quarterly) based on trended results.
  • Drive structure and rigor into our quarterly business reviews (QBR) process, including definition of metrics to be reviewed in order to ensure that we are tracking to our commitments for revenue, operations, etc.
  • Lead holistic Leadership team operations, including coordination of work streams, meeting and offsite agendas, building and managing decks for internal and external meetings, timely follow-ups, and guiding decisions at the highest levels of the company.
  • Structure and manage communication from the Leadership team to the broader team and surface key issues for the Leadership team’s awareness and action.
  • Project manage board meeting preparation and creation of board meeting materials as well as owning action items.
  • Identify and take on ad-hoc strategic projects - everything from defining new opportunities to executing cross-functional initiatives to providing leadership support as needed. Serve as a role model for the organization and display ownership at all levels.
  • Anticipate and avert problems before they arise.

Qualifications:

  • 8+ years experience; background in top tier management consulting and/or high growth technology organization
  • Experience leading transformational organizations at a rapid high-growth scale 
  • Strong track record of proving the ability to frame meaningful decisions and drive critical projects
  • Strong experience in synthesizing complex data and simplifying the information to a wide audience 
  • Demonstrated experience leading high-impact projects for the business, especially those which innovate, improve business execution and/or span the organization
  • Excellent time management, intentional prioritization, ability to maintain and curate backlog 
  • MBA or Bachelors Degree in Business (or related field) preferred
Equal Employment Opportunity Statement
At Wheel, we know we will go further together by celebrating diversity and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • HubSpotCRM
    • SalesforceCRM

What are Wheel Perks + Benefits

Wheel Benefits Overview

Wheel's perks and benefits reflect our culture of celebrating our Wheelies and empowering all employees to take care of themselves.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Wheelie Wellness Wednesdays! Every Wednesday we come together for yoga, meditation, journaling, and other wellness breaks.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Wheel matches 50% of the first 3% you defer. This vests after 2 years.
Company Equity
All full-time employees receive stock options as part of their competitive offers.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Wheel also provides 4 weeks of paid leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Wheel is a remote-hybrid company with headquarters in Austin, TX and employees nationwide.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to 10 paid company holidays and quarterly refresh days, Wheelies are encouraged to take advantage of our flexible PTO policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Teams have weekly happy hours.
Parking
Pet Friendly
Fitness Subsidies
Wheelies get $500/year to spend on personal growth. This can be for continued education, gym memberships, online courses, yoga, meditation retreats, you name it!
Home Office Stipend for Remote Employees
Wheelies can reimburse up to $500 in work from home setup expenses and receive $37.50 per pay period to cover supplies needed to work from home.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Wheelies get $500/year to spend on personal growth. This can be for continued education, gym memberships, online courses, yoga, meditation retreats, you name it!
Time allotted for learning
Paid industry certifications

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