Chief of Staff
About Ruggable:
Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.
Job Summary:
As the Operations Chief of Staff, you will play a pivotal role in the success of Ruggable by supporting the highest priority initiatives and projects for the Operations team. You will help the Head of Operations identify, organize and respond to complex business challenges. You will work closely with leadership across the company and have a front row seat as we usher Ruggable into the next phase of growth. The Chief of Staff role is rotational in nature, and the opportunity will serve as a launching pad for future leadership within the Operations team or elsewhere at Ruggable.
What You’ll Do:
- Guide Operations team priorities and strategy
- Support the Head of Operations in developing short-term and long-term strategy and corresponding priorities
- Ensure the Operations team has clarity into Ruggable’s goals
- Perform ad-hoc strategic analyses to size and prioritize opportunities
- Facilitate organization within the Operations team such that time, information and decision-making are more effective
- Create project management plans and tracking tools to ensure successful and timely completion of projections
- Keep an ear to the ground to identify areas of improvement and/or solve for pain points across the Operations team
- Lead special projects
- Support a variety of mission-critical projects and initiatives to further highest priorities for the Operations team and Ruggable
- Ensure the success of new product launches and expansions into international markets
- Work cross-functionally with Marketing, Product, People, Legal and Finance, ensuring change management takes hold across the organization
- Support internal and external executive communications
- Support the Head of Operations in recruiting key leadership positions
- Facilitate the organization and execution of Operations team and company-wide communications
- Organize and execute materials for Board of Directors meetings
- Support development of ad hoc investor materials
- Prepare content to help facilitate executive decision-making sessions
What You’ll Need to Have:
Required:
- 3-6+ years of professional experience working in strategy, operations, investment banking or consulting
- Experience conducting quantitative analysis to drive insights and results
- Track record of managing and/or supporting large projects from start to finish, including project management, problem solving and delivering recommendations
- Exceptional verbal and written communication skills
- Excellent proficiency with spreadsheets and slides
- High attention to detail and strong organizational skills to manage competing priorities simultaneously
- Adaptability to change and ability to thrive in a fast-paced environment
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.