Carrier Relations Associate
Hi, We're Stride 👋
We provide the world’s first benefits platform crafted specifically for individuals, who don’t receive employer-based benefits. We help them save time and money on insurance, taxes, and hundreds of thousands of products and services. Since launching in 2014, Stride has helped over 3 million Americans save over $3 billion 🤩
Stride delivers benefits for people who work without employer benefits 💥 We’re building the world’s first platform designed for the independent workforce, and we’re looking for outstanding people (like you!) to help us do it. Today, 60 million Americans work independently and that trend is only accelerating. For many Americans, benefits are tightly coupled with their full-time, W2-based jobs where they receive group-based benefits. But for millions of Americans who work independently, their livelihoods are at-risk and outside of that financial safety net.
That’s where Stride comes in. We make it extraordinarily easy and intuitive to find the best and most affordable health care coverage for independent workers and their families, including dental, vision, life, accident, and disability coverage. 🎉 All the same benefits you’d expect from a W2 employer, but built specifically for contract workers, part-timers, and self-employed Americans.
Stride partners with the world’s leading platforms and employers of non-benefited workers including DoorDash, Uber, Postmates, MasterCard, Amazon, Aon, Willis Towers Watson, and others to help them provide their workers access to affordable health and wealth benefits and perks 🔥 In 2021, the company launched its Stride for Health Plans platform to enable simple ACA enrollment for health insurance carriers. The company is backed with over $96M in capital by Venrock, New Enterprise Associates, Fidelity’s F-Prime Capital Partners, Mastercard & Allstate.
About the role:
As Stride continues to grow, so too does our team. For that reason, we’re seeking a Carrier Operations Associate to support our relationships with our carriers across all product categories and to assist in strengthening and broadening our existing business. We are looking for an organized, detail-oriented administrator with experience in the health insurance industry to help Stride meet its strategic growth goals.
Responsibilities:
Provide administrative and research support for the Carrier Relations Team, aiding in day-to-day service needs and growth initiatives related to our 200+ carrier partners
Project manage initiatives and efforts in coordination with insurance partners & internal teams.Perform analysis and create reports from database systems for regular internal and external reporting.Management of agency / agent appointments and broker portal access for all carriers across health, dental, vision and ancillary lines
- Tracking of commissions, bonus programs and marketing co-op dollars
- Coordinate and prepare for regular carrier check-in and strategy meetings
- Assist in the research, evaluation and determination of new insurance partnerships which support Stride’s members and build business value
- Facilitate insurance partner communication and liaise between insurance partners and internal stakeholders to ensure Stride provides the best product & member experience to our customers
- Help to deepen existing & new executive-level insurance relationships by supporting ongoing strategy & process improvement
Qualifications:
- 2-4 years of experience in insurance business development / administration, ideally with health carriers, agencies, benefits administrators or brokerage houses
- Analytical and data-driven mindset with strong database / Excel / Google sheets skills
- Excellent organizational skills and attention to detail
- Ability to coordinate across a fast-paced, cross-functional team to complete important tasks and drive key decisions
- Effective, clear, and concise written and verbal communication skills for both an internal and external audience
- Ability to develop and maintain both internal and external relationships
- Comfortable with technology and ability to learn new programs quickly
- Self-motivated and ability to work independently
- Previous healthcare experience, or a strong interest in the healthcare industry
- Nice-to-haves
- Experience in working with ACA / Marketplace plans and carriers
- Contract administration
- Experience in a startup / tech environment
We’re excited that you’re looking to Stride for your next leadership opportunity. We take that decision seriously and want to provide you with an opportunity where you can grow meaningfully in your career. We support a fully remote work structure, with bi-annual company retreats and opportunities to collaborate in-person with your teams in between, as necessary. In the meantime, you can check out our Built In and The Muse profiles! 😎
Perks & Benefits
All full time Stride employees are eligible for the following benefits and perks:
- Work remotely from wherever you want in the US, and still get together with your team at least twice per year
- For US based candidates, a salary calibrated to the San Francisco Bay Area—historically the highest in the nation
- Health, Dental, and Vision plans with employees covered at 100% and dependents covered at 70%
- 12 weeks of paid bonding leave for birthing and non-birthing parents, inclusive of adoption and fostering
- Employer paid One Medical membership
- Flexible paid time off
- Quarterly company-wide mental health days
- 2 weeks of company-wide end-of-year refresh time
- 401k management platform (we do not currently match)
- A generous equity package to give you ownership in what we're building together
- Employee Assistance Program
- Company-wide in-person retreats
- $100/month work from home stipend
- $75/month wellness stipend
- $1,000/year learning and development budget
Notable Press
- The New York Times: "It’s Not Just You: Picking a Health Insurance Plan Is Really Hard"
- The New York Times: “Chasing Entrepreneurial Opportunity in the Affordable Care Act”
- Business Insider: “Stride raises $47 million from investors including Mastercard and Allstate to expand its gig worker benefits business”
- Mastercard: Mastercard and Stride Team Up to Bring Portable Benefits to Gig and Independent Workers
- Yahoo: “Stride Health's Enrollment Platform powers CMS "Gig Workers' Week of Action"“
- Oscar: “Oscar Health, Inc. Announces Partnership with Stride Health to Provide Best-In-Class Enrollment Experience for Members and Brokers”
- WTW: “Willis Towers Watson and Stride Health to offer comprehensive benefits and guidance for contingent workers”
Our CEO’s Perspectives
- Fortune: Health care access will fuel the Great Resignation—and that’s a good thing (co-authored by CEO)
Some bonus fun:
- We sponsor Free Solo star Alex Honnold “Stride Health: Alex Honnold's Urban Ascents”
- Ranked #6 dog-friendly company “Rover Unveils the Best Dog-Friendly Companies of 2021”
- 19 New Companies That You Don't Want to Miss on The Muse
Stride is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.