Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS Commercial Loan Servicing (formerly ACBS) is a premier commercial lending and loan servicing solution that supports timely decision-making, reduces operating costs, improves data quality, and enhances analytics. Our Managed Services teams provide FIS' deep expertise in hosting and managing our solutions and providing long-term dedicated functional support and development expertise to increase the agility with which our clients can utilize, enhance, customize, or integrate with our solutions.
What you will be doing
As a Busines Systems Analyst Specialist on an assigned Managed Services team, you will work on a small, client-focused team providing dedicated services to one or more assigned clients strategic to FIS. In this role, you will:

• Coordinate/elicit/refine requirements for software modifications, custom enhancements, and system-to-system interfaces
• Write and maintain appropriate documentation, including Business Requirements Documents, procedural documentation, etc.
• Work closely with Technical Analysts and Developers to transform requirements into designs and estimates
• Write test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained
• Conduct a variety of tests, such as system, integration, readiness, and acceptance tests, ensuring changes made by developers are correct
• Support developers during the development process
• Support the client in their testing efforts

What you bring:

• Extensive, direct functional experience with FIS Commercial Loan Servicing (formerly ACBS) solutions.
• 5+ years' experience working with, or for, financial institutions with direct involvement in functional or technical aspects of commercial loan servicing.
• Demonstrated experience identifying and documenting how applications and systems interact to support business processes.
• Passion for delivering an outstanding customer experience.

Added bonus if you have:

• Demonstrated experience mentoring, guiding, advising, and/or checking the work of less experienced business systems analysts.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A competitive salary and benefits
• A variety of career development tools, resources, and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A work environment built on collaboration, flexibility and respect

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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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