Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.
Phoenix – Mesa – Scottsdale, AZ

Business Performance Coach at Pennymac

| Phoenix – Mesa – Scottsdale, AZ
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The Performance Coach is responsible for providing individual, group and corporate coaching within the (MFD) Mortgage Fulfillment Division at PennyMac Loan Services, LLC.
Job Description
  • Coach teams, executives and individuals from different backgrounds and with different skill-sets and methodologies
  • Adopt and flex a range of coaching styles to fit the needs of the team/counterpart
  • Thrive in a fast-paced, intellectually intense, client-oriented environment where you can innovate and experiment
  • De-brief and execute goals and objectives based on results from 360-degree assessments
  • Work in conjunction with Training and Development Team to support company's strategic and operational priorities
  • Carry a caseload of 15 hours of individual coaching per week; 3 hours of individual coaching a day
  • Receive on-going coaching supervision
  • Facilitate Coaching Groups based on various topics within digital learning platform
  • Facilitate Coaching to Support Learning for various content-delivered topics
Ideal Candidate will have the following:
  • Self-motivated and resourceful to find and deliver the best outcome
  • You are collaborative and enjoy developing joint solutions with an iterative mindset
  • You are able to influence and effectively persuade, working with multiple stakeholders and building on the different points of view
  • Agile proficiency / experience -Team management or Executive coaching experience
  • Certification/Training from formal Coaching program. Financial services/mortgage industry preferred but not mandatory.
  • Bachelor's degree or equivalent experience • 6+ years
  • Coaching/Development Experience with proven success record
  • Expert group facilitation and presentation experience.
  • Must demonstrate excellent leadership skills as well as strong knowledge of coaching/development concepts, adult learning theories, and current trends
  • Excellent communications, presentation and public speaking skills
  • Excellent organizational and time management skills
  • Professional demeanor, excellent management, communication, interpersonal, and administrative skills
  • Proficient in MS Office Suite and GSuite applications is required
  • Remote position but located in our Tampa, St. Louis, Plano or Phoenix markets is ideal
Bachelor's Degree
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • AWS Cloud ServicesLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • TableauAnalytics
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • GitLabManagement
    • SalesforceCRM

What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Pennymac

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.


Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at Pennymac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.


Vice President, IT Program Management

How has your career grown since starting at the company?

My time at Pennymac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.


Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.


Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At Pennymac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.


Senior Developer, Database

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