Business Operations Manager at Robinhood

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Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we’ve built and have been recognized as:

  • Forbes Fintech 50 2021
  • Glassdoor Best Places to Work 2021 
  • Inc. Best-Led Companies 2021
  • TIME 100 Most Influential Company 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

The Business Operations team works across all other teams to enable Robinhood’s growth and business success. We evaluate and build new businesses and lead strategic projects that enable Robinhood to achieve its goals. We also support the design of scalable organizational structures, drive process improvements, develop data-driven insights and decision making, and program manage high-impact cross-functional projects. We act as a “special projects team” that tackles and solves any mission-critical problem or initiative that will most enable Robinhood to grow. Ultimately, we are a team of curious, humble, and analytically-minded individuals with a bias toward action and impact.

What you’ll do day-to-day:
  • Leading strategic projects and performing analyses to drive major decisions for the company
  • Designing scalable systems and organizational structures to support Robinhood’s rapid growth and ensure the highest quality of execution
  • Standing up new operations and business units and developing their roadmaps and goals
  • Identifying and implementing initiatives that move company OKRs; partnering with cross-functional teams to increase operational effectiveness, reduce risk, and drive company-wide change
  • Collaborating with leaders across the company to identify key metrics, build dashboards, and recommend data-driven actions to drive operational quality, scalability, and efficiency
  • Scoping ambiguous problems into concrete projects, mentoring and developing junior team members
About you:
  • 5-9 years experience at a top-tier management consulting firm and/or experience in a Business Operations, Product, Operations Strategy, or a cross-functional operational role at a technology company
  • Bachelor’s degree and a record of academic achievement; top-tier MBA a plus
  • Exceptional interpersonal skills and ability to develop strong working relationships
  • Strong analytical abilities and proficiency with Excel, Powerpoint, and/or SQL
  • Exceptional written and communication skills
  • Resourcefulness, persistence, and ability to thrive in fast paced, entrepreneurial environment
  • Ability to work independently and a strong sense of ownership
  • Ability to navigate ambiguity, prioritize and juggle multiple projects
  • Nice-to-have: Lean six-sigma or similar certifications

Please note this is a full time position. We are looking to hire candidates that are able to start this year.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

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What are Robinhood Perks + Benefits

Robinhood Benefits Overview

Here at Robinhood, we have a competitive salary and meaningful equity. While we’re all hunkered down and working remotely we have a few benefits to help support your unique WFH situation. Whether you’re thinking about starting a family or if you’re already a parent, we know having a family is tough work. Therefore we have benefits to help you care for and nurture your family. We also have a number of benefits regarding Health & Wellness, Vacation & Time Off, Financial & Retirement, Professional Development, and Office Life.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications

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