Business Operations Lead at Amdocs (Dallas, TX)

| Dallas-Fort Worth, TX
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Job ID: 156847
Required Travel : No Travel
Managerial - No
Location: :USA-TX, Plano, Tennyson Pkwy (AM)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at
In one sentence
Business Operations Lead is a trusted advisor to the unit's leadership team, provides leading business & operational support across the unit's functional teams to ensure that the business is running on the specified cadence to achieve defined goals. Ensures collaboration between the unit's functions. Facilitates and leads various internal projects/ central initiatives.
What will your job look like?
You will:
  • Collaborate with key partners and leaders to facilitate the success of operational plans and business programs, ensuring that the business and operations of the unit are running on the specified cadence and delivering on commitments.
  • Provide effective business operational support as well as acting as a sounding board for business issues, adding value to leadership discussions, operational discussions, etc.
  • Facilitate and maintain the budget process for the unit, including definition of strategy, objectives, detailed plans and important metrics and coordinating with different business unit.
  • Interface between different functions in/across unit/s to identify and resolve significant and unique business issues, demonstrating his/her understanding of strategic priorities.
  • Own the execution of various special projects/ task forces/ business improvement initiatives as requested by senior management.
  • Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
  • Compile information and results from different sources and provides reports, and analyses across a range of topics when required.
  • Create executive level presentations for Quarterly Business Reviews, Town Hall Events and Customer Facing Events
  • Ensure that there is adequate communication both between and among the various functions within the unit.
  • Be a coach and a mentor for both direct/ indirect reports-while attracting, developing, and retaining talent.
  • Will create an engaging environment, will set and guide individual goals, performance objectives and growth opportunities of your team.

All you need is...
  • 10+ relevant years of experience in Business Operations and handling PMO with core proficiencies in finance and budget management, planning, and control management.
  • Extensive experience in resource management, data analysis, cost analysis, profit & loss, and reporting.
  • Candidate must be a specialist of MS Excel with knowledge and experience using sophisticated Excel formulas.
  • Candidate must have knowledge and experience for creating executive level messaging in PowerPoint presentations.
  • At least 5+ years of experience in a managerial role with exceptional and effective leadership skills.
  • Candidate should be flexible in working on dayshift or mid-shift.

  • Builds Valuable Customer Relationships
  • Teaming Across Boundaries
  • Interacts with Respect
  • Displays Confidence and Curiosity
  • Demonstrates Excellence, Integrity and Professionalism
  • Good hold on Automation in MS Excel
  • Advance level knowledge on MS PPT
  • Remote partner management & senior management
  • Should be able to handle region/account
  • Should be able to handle large and sophisticated revenue system
  • Must have built & handled annual plan for the region/account

Why you will love this job:
  • You will be a total doer and trusted advisor across functional teams to make sure the business is achieving goals on a strategic level.
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional growth and development.
  • You will have the opportunity to work in multinational environment for the global market leader in its field.
  • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
More Information on Amdocs
Amdocs operates in the Cloud industry. The company is located in Chesterfield, MO and Jersey City, NJ. It has 31189 total employees. To see all 18 open jobs at Amdocs, click here.
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