Business Operations Associate

| San Francisco, CA
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Who We Are:


Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 


Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.


Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.



About The Role


Sendoso is seeking a talented and passionate Associate to join our Business Operations and Strategy team. In this role, you will work cross-functionally and closely with senior leadership to drive strategic projects, improve business processes, and enable our organization with data insights.


As an early member of the team, your impact will be instrumental in shaping the future of the function and overall business. 

Who You Are:

  • Skilled generalist who can quickly ramp up on new topics, build credibility across teams, and actionize strategic recommendations
  • Entrepreneurial self-starter with a bias towards action who can thrive in a fast-paced, often ambiguous, high-growth startup environment 
  • Exceptional problem-solver who can tackle complex challenges and build scalable processes in a structured and methodical manner 
  • Proven thought leader who can effectively facilitate and support executive level priorities and decision-making 
  • Analytical thinker who can analyze and distill large sets of data to track performance and guide critical initiatives

Projects You’ll Work On:

  • Work closely with senior leaders to initiate, manage, and execute on high impact priorities including commercial expansion and go-to-market strategies 
  • Lead competitive projects in collaboration with various teams, including Product, Product Marketing, Sales, Sales Enablement, and the broader Sendoso ecosystem
  • Conduct in-depth analysis, developing a deep understanding of key value indicators to drive performance improvements and operational synergies
  • Build and own financial/operational dashboards to monitor business line performance and analyze business drivers

Your Background:

  • 3+ years experience in Consulting, Investment Banking, Strategic Finance, Business Operations, or other rigorous roles requiring a blend of analytical and strategic skills 
  • Track record of working with cross-functional teams and driving towards optimal outcomes
  • Strong data-oriented skill set across SQL/Tableau or a willingness to learn 
  • Excellent verbal and written communication skills

Bonus Points If You...

  • Have product experience

#LI-Remote


What We Believe:


Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.

One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us.

Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 

Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections.


What You’ll Love: 


• Comprehensive Medical Plans plans - we've got you covered

• Take-What-You-Need Time Off

• Vacation Bonuses 2X/Year

• 401K Plan

• FSA Plan 

• Employer-paid membership to One Medical

• Volunteer Time Off 

• Birthday Time Off

• Generous parental leave benefits for both birthing and non-birthing parents

• Access to Employee Assistance Programs (EAPs) 

• Fitness discounts through ClassPass

• End-to-end family planning discounts through KindBody

• Discounted pet insurance through PetPlan

• Free and discounted legal benefits through Rocket Lawyer

• Financial wellness benefits through SoFi

• Team Outings 

 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

• Catered Lunch & Breakfast

• Dog Friendly Offices

• Collaborative Office Space

• Stocked Kitchen


Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

More Information on Sendoso
Sendoso operates in the Enterprise Web industry. The company is located in San Francisco, CA. Sendoso was founded in 2016. It has 370 total employees. It offers perks and benefits such as Volunteer in local community, Friends outside of work, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all 5 open jobs at Sendoso, click here.
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