Our Opportunity:

Chewy is seeking a Business Continuity Manager to join the pack in Plantation, FL. This is a new position, reporting to the Director of Risk Management, and will support all business continuity management (BCM) planning activities necessary to enable Chewy to identify business continuity needs, create recovery strategies, and document and test Business Continuity (BC) plans.

What You’ll Do:

• Work with all functional business areas to develop and maintain corporate-wide business continuity plans that address business planning, recovery, and emergency response management
  
  • Support the Director in aligning all BC planning, initiatives, and goals with organizational goals
  • Create an enterprise-wide BCM process and governance structure for managing BCM within Chewy
  • Design and outline BC goals, objectives, and scope for BC and Crisis Management plans
  • Develop effective working relationships with key business stakeholders and infrastructure teams
  • Liaise with business stakeholders to identify key processes, key resources, and optimal recovery time objectives (RTOs) for each area
  • Assist with conducting Business Impact Analysis (BIAs) & Risk Assessments of key processes and resources to identify specific BC needs
  • Work with business teams to create BC plans aligned with each key process and its RTO
  • Conduct BC assessments and assist in creating BC plans for all new business verticals
  • Conduct risk assessments of emergency response preparedness and identify program gaps
  • Assist with managing 3rd party BCM vendors and defining project SOW
  • Review BC preparedness of identified key vendors
  • Maintain current knowledge of industry trends and BCM best practice 

• Develop and execute maintenance and testing programs for all BC plans
  • Direct and supervise BC plan maintenance and update processes
  • Design and facilitate tests and exercises that rigorously test BC program assumptions
  • Address lessons learned and implement corrective actions identified through annual testing
  • Measure the effectiveness of corrective and preventive actions
  • Facilitate any internal and external audits as needed

• Facilitate and support the execution of BP plans at the time of a crisis event
  • Lead and facilitate the execution of BC plans for the business during an event
  • Support Crisis Management Teams with critical BC plan components for critical decision making
  • Provide visibility and reporting to Crisis Management Teams on critical functions during an event

What You’ll Need:

• Bachelor’s degree in business or similar with 6+ years’ experience managing business continuity planning within an organization
• Certified Business Continuity Professional (CBCP) designation or similar (BCI or DRI)
• Passion and entrepreneurial spirit, with a drive to build an important function
• Strong business acumen with knowledge of technology, business concepts, and processes
• Self-starting attitude with the initiative and ability to proactively identify issues, research and analyze complex matters, assess potential exposures, and effectively propose and execute courses of action to minimize business continuity risks
• Experience assessing IT disaster recovery plans a plus
• Strong communication and project management skills

Bonus:

• Ability to work nights and weekends during a crisis event
• Ability to travel 25%