WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
In the role of Business Continuity & Crisis Manager, we're looking for someone to scale and enhance our program to build resiliency at Box. Falling under Box's wider Enterprise Risk and Resiliency team, this role requires an understanding of crisis and business continuity methodologies in the tech/SaaS space. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement. This includes creating BC and Crisis governance, responding to incidents, facilitating crisis exercises, creating reports, and working closely with a wide range of internal departments on projects.
WHAT YOU'LL DO
Own the strategic vision and tactical execution of the Crisis program
Co-own the strategic vision and tactical execution of the BC program
Lead crisis assessments and Crisis team response
Build out efficient and scalable templates, systems, run books, and program metrics
Provide oversight, conduct debriefs, and document the results of crises to identify necessary enhancements to plans and procedures
Maintain and grow Box's BC and Crisis programs by providing trainings and awareness campaigns
Facilitate and assist plan owners in the development and on-going maintenance of BIAs, BC plans, and BC exercises
Create frameworks to build program consistency and improve resources for partner Resiliency-adjacent teams
Assist with other activities as required to develop and maintain the Resiliency Program
Assists in assessing business continuity risk to the Box and provides recommendations to mitigate risk and implements solutions as directed by senior management
Provide general Compliance and audit support to other Box teams and customers
WHO YOU ARE
3+ years experience in Crisis Management at a technology company
3+ years experience in Business Continuity Management
SaaS experience a plus
Cross-functional program management experience
Comfortable delivering sensitive information to executives where needed
Ability to take ownership of ever-evolving situations and drive towards impactful outcomes
Certification from DRII or BCI or similar a plus
Ability to influence and build relationships with a variety of stakeholders
Experience with BCM software and tools (Fusion Framework, Archer etc.)
Team player and relationship builder
Willingness and flexibility to wear different hats and work on different areas where needed
Good organizational skills
Strong written, verbal communication, and presentation skills
BENEFITS
- Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
- For all other benefits, please check out: Box Benefits + Perks
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Accommodations are available throughout the application process and an employee’s employment at Box.
HEALTH AND SAFETY
To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present. If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable. "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
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